City Side Auto Body

4.9 (1,479reviews)
98%
6320 Aaron Lane,  Clinton,  MD  20735
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Shop AssistantSparkles

In operation 10 years.

City Side Auto Body is a woman-owned, premier collision repair facility serving Clinton, MD and surrounding areas. We specialize in OEM-correct structural repairs and precision refinishing for today’s advanced vehicles. As an I-CAR Gold Class® facility, our team maintains ongoing training to stay current with evolving vehicle technology, advanced materials, and modern safety systems. Every repair follows documented manufacturer procedures and structured repair planning to ensure vehicles are restored safely and accurately. We work with all major insurance carriers, fleet accounts, and private-pay customers. Using CCC ONE with UpdatePlus and Carwise, we provide real-time repair updates and transparent communication throughout the process. Our 10,000 sq. ft. facility features computerized measuring systems, advanced welding technology, and premium Axalta Spies Hecker waterborne refinishing systems.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM Basic
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,479)

Customers say
Overall Customer Satisfaction
Customers consistently praise City Side Auto Body for outstanding service quality, professional repairs, and excellent communication. Many highlight that vehicles were returned looking brand new, with paint matching and structural repairs exceeding expectations. Customer service is frequently described as top-notch, courteous, and attentive, with staff going above and beyond to assist clients. Timeliness is largely commended, with most repairs completed as promised despite occasional insurance-related delays outside the shop's control. A few customers noted areas for improvement, including communication response times, incomplete repairs, and credit card surcharge concerns, as shared directly in their feedback.
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"... recommended — and they absolutely did not disappoint! My car looks, feels, and drives like a brand-new vehicle. From the front desk to the back office to the shop ..." Read more
"... taking on the challenge of fixing my Ford Bronco. You went beyond my expectations and did an excellent job! Every other repair shop wouldnt take on the challenge ..." Read more
"... job repairing a dent on my passenger side door! The repair and paint blended so well that you couldnt even tell where the dent was. I would highly recommend them. ..." Read more
"... my vehicle. Their communication was top notch, and my vehicle was repaired well before the estimated completion date. My vehicle was returned looking better than ..." Read more
"Customer service was beyond excellent! My car looks better than it did when I first purchased it. So far no issues after repair. Will utilize this ..." Read more
"... that was done on my car was exceptional. Moreover, they completed the work within the same day!" Read more
"... and kept me informed throughout the process. The repair was completed in a timely manner, and the quality of the work exceeded my expectations. What really stood ..." Read more
"It was ready the same day as promised"
"... my vehicle. Their communication was top notch, and my vehicle was repaired well before the estimated completion date. My vehicle was returned looking better than ..." Read more
"2 weeks late"
"... courteous and patient during my claim process. The owner and staff provided me with daily updates on my cars status and assured me that the car was safe. Those ..." Read more
"... advantage of. That was NOT my experience here. They communicated with clarity, respect, and transparency. They kept me informed about progress and projected costs ..." Read more
"... their control - adversely affected delivery time. I was made aware of these as they happened." Read more
"Kept me informed through the entire process"
"... stalled do to waiting for approval from Adjuster. I made constant calls for updates and was given vague answers or delayed responses." Read more

My Experience

Likely to Recommend

Repair Quality

Outstanding professional skillful Repair to my Palisade service was provided promptly. There’s no question. I will definitely use Cityside again. Thank you so much for your service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Andrea Phillips - Owner Every aspect from the first visit to picking up my vehicle was handled with professionalism. I appreciated the repair status text updates. All of my concerns/questions were answered promptly. Thanks to each team member for great service.

My Experience

After my accident, City Side worked well with my insurance. Amari communicated every step of the way, which made my experience pleasant. The completed work made my car look new again! I will definitely choose City Side when work is needed.

Likely to Recommend

Repair Quality

My car looks like it did when it was first bought! City Side did a wonderful repair job!

Customer Service

Amari was fabulous! Hr kept me informed the entire time my car was at City Side. He was professional and knowledgeable.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Amazing work. Looks great

Customer Service

Returned Clean

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Repair Quality

They were great

Customer Service

They were great

Returned Clean

Likely to Recommend

Repair Quality

Very professional and courteous and an outstanding job. I am very satisfied. I've already recommended my brother to use the guys also

Customer Service

Very satisfied outstanding job. We'll recommend them to everyone who needs to paint in body work

Returned Clean

Likely to Recommend

My brother recommended City Wide. Not sure if I’d go back.

Repair Quality

I was promised certain repairs during my estimation process that were not done. The employee that handled my case was fired. Plus my final cost was way more than promised. They did work with me a little. Also my car is now making a noise that it was not before the repair. I took it back for the mechanic to look at. I was told after spending $7400 dollars for repairs to take it to a mechanic!!! A diagnostics was not done on my car during the repair process. How did City Wide know what was wrong… was it eyeballed? SMH

Customer Service

It was ok. The front desk guys are nice. Especially Amir. He was very helpful. I was not notified weekly like promised. I finally called to see what the status of my car.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Customer service was beyond excellent! My car looks better than it did when I first purchased it. So far no issues after repair. Will utilize this shop if needed in the future

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Great work

Customer Service

They kept in contact

Returned Clean

My Experience

The guys at the shop went above to make sure my car came out the way I wanted it. Thanks city side auto body.

Likely to Recommend

Repair Quality

Very communicative. Luie did an amazing job of letting me know what was being done, communicating with me through all parts of the process, and ensuring that everything was done at the highest level of quality.

Customer Service

Returned Clean

My Experience

I really appreciate how kind the owners were to me. They took the time to listen and talk to me about what was going on with my 2025 genesis gv70. They repaired the loose trim on the passenger side of the gv70 and gave me an excellent price and didn’t try to force me to pay more for my repairs. They also gave me a free itemized cost for the various cosmetics issues I pointed. Also, their technician was kind enough to slide the tire flap back in at no charge. I will be sure to return to City Side Auto Body and will recommend them to everyone I know. Thanks City Side! May God always bless your business!🙏🏾🙏🏾🙏🏾

Likely to Recommend

I would recommend to everyone.

Repair Quality

The owners Julia and Derek were very professional, sympathetic, willing to listen and gave me a good price for repairing the silver trim on my 2025 genesis gv70. I would recommend City Side to everyone.

Customer Service

The owners Julia and Derek were very professional, sympathetic, willing to listen and gave me a good price for repairing the silver trim on my 2025 genesis gv70. I would recommend City Side to everyone.

Returned Clean

My Experience

Likely to Recommend

Yes I would

Repair Quality

Customer Service

I would recommend any one to get work done as you guys do a fantastic job

Returned Clean

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Repair Quality

Customer Service

Returned Clean