City Side Auto Body

4.9 (1,463reviews)
99%
6320 Aaron Lane,  Clinton,  MD  20735
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Shop AssistantSparkles

In operation 10 years.

City Side Auto Body is a woman-owned, premier collision repair facility serving Clinton, MD and surrounding areas. We specialize in OEM-correct structural repairs and precision refinishing for today’s advanced vehicles. As an I-CAR Gold Class® facility, our team maintains ongoing training to stay current with evolving vehicle technology, advanced materials, and modern safety systems. Every repair follows documented manufacturer procedures and structured repair planning to ensure vehicles are restored safely and accurately. We work with all major insurance carriers, fleet accounts, and private-pay customers. Using CCC ONE with UpdatePlus and Carwise, we provide real-time repair updates and transparent communication throughout the process. Our 10,000 sq. ft. facility features computerized measuring systems, advanced welding technology, and premium Axalta Spies Hecker waterborne refinishing systems.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,463)

Customers say
Overall Customer Satisfaction
Customers consistently praise City Side Auto Body for outstanding service quality, professionalism, and attention to detail, with many noting their vehicles looked brand new upon return. The shop earns high marks for excellent customer service, with staff described as courteous, knowledgeable, and genuinely caring. Repair quality is a standout strength, with customers highlighting precise paint matching, thorough diagnostics, and work that exceeded expectations. Timeliness is largely commended, with most repairs completed as promised, though some customers noted delays attributed to insurance companies or parts availability rather than the shop itself. Customers also appreciate complimentary vehicle cleaning upon return. A few customers mentioned areas for improvement, including communication response times and credit card surcharge fees. Overall, the vast majority of customers express strong satisfaction and willingness to recommend City Side Auto Body to friends and family.
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"... recommended — and they absolutely did not disappoint! My car looks, feels, and drives like a brand-new vehicle. From the front desk to the back office to the shop ..." Read more
"... taking on the challenge of fixing my Ford Bronco. You went beyond my expectations and did an excellent job! Every other repair shop wouldnt take on the challenge ..." Read more
"... excellent job repairing a dent on my passenger side door! The repair and paint blended so well that you couldnt even tell where the dent was. I would highly recommend them. Great service and ..." Read more
"... my vehicle. Their communication was top notch, and my vehicle was repaired well before the estimated completion date. My vehicle was returned looking better than the day ..." Read more
"... Autobody was scheduled to finish the repair in a week; they finished in three days." Read more
"... that was done on my car was exceptional. Moreover, they completed the work within the same day!" Read more
"It was ready the same day as promised"
"... Silverado and kept me informed throughout the process. The repair was completed in a timely manner, and the quality of the work exceeded my expectations. What really ..." Read more
"Suppy chain issues and hidden damage - factors outside of their control - adversely affected delivery time. I was made aware of these as they happened."
"... and helpful when it came to repairing my vehicle. Their communication was top notch, and my vehicle was repaired well before the estimated completion date. My vehicle ..." Read more
"Kept me informed through the entire process"
"... their control - adversely affected delivery time. I was made aware of these as they happened." Read more
"The text me every day with updates on my car."
"... stalled do to waiting for approval from Adjuster. I made constant calls for updates and was given vague answers or delayed responses." Read more

Likely to Recommend

Repair Quality

Very communicative. Luie did an amazing job of letting me know what was being done, communicating with me through all parts of the process, and ensuring that everything was done at the highest level of quality.

Customer Service

Returned Clean

My Experience

I really appreciate how kind the owners were to me. They took the time to listen and talk to me about what was going on with my 2025 genesis gv70. They repaired the loose trim on the passenger side of the gv70 and gave me an excellent price and didn’t try to force me to pay more for my repairs. They also gave me a free itemized cost for the various cosmetics issues I pointed. Also, their technician was kind enough to slide the tire flap back in at no charge. I will be sure to return to City Side Auto Body and will recommend them to everyone I know. Thanks City Side! May God always bless your business!🙏🏾🙏🏾🙏🏾

Likely to Recommend

I would recommend to everyone.

Repair Quality

The owners Julia and Derek were very professional, sympathetic, willing to listen and gave me a good price for repairing the silver trim on my 2025 genesis gv70. I would recommend City Side to everyone.

Customer Service

The owners Julia and Derek were very professional, sympathetic, willing to listen and gave me a good price for repairing the silver trim on my 2025 genesis gv70. I would recommend City Side to everyone.

Returned Clean

My Experience

Likely to Recommend

Yes I would

Repair Quality

Customer Service

I would recommend any one to get work done as you guys do a fantastic job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I received outstanding customer service from beginning to end. A special thank you to Russell, Greg, and Julia for making my visit to your establishment such an enjoyable experience. The team did an exceptional job repairing my car—it looks brand new! Their professionalism, attention to detail, and commitment to customer satisfaction truly exceeded my expectations. I highly recommend this business to anyone in need of quality auto repair services. Thank you again for a job well done!

My Experience

Very professional and friendly staff, and they did a great job

Likely to Recommend

Repair Quality

Professional, knowledgeable,, friendly staff, and timely service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I will gladly send all of my friend to your shop. Most importantly the whole staff works with precision, I seen it and felt it for my self. Finally I am very very happy with my car repair, that is why I held out and waited to come to your shop because I am particular about my stuff. It is personal. Lastly I waito thank,Mr. Greg for taking me by the hand and keeping me informed for the business that you all do. I appreciate that you use OEM parts. That's why I ran to your shop. Tell everyone that Ms. Cassandra Teal 🩵 is happy 😊 happy 😁. God Bless US All 🙏

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My truck looks great and work was done in a timely manner. Donald King

Likely to Recommend

City side is very customer oriented

Repair Quality

My truck looks great

Customer Service

I was very satisfied with all aspects of customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The staff at City Side Auto Body were professional and kind from day one. The team broke down every step to take place in repair of my vehicle. Mr. Russell communicated status of repairs so I know what was happening. Everyone were great 😊. I recommend them for services and will go back as referred by my dealership for collision work to my front bumper. When picked up car is was washed and vacuum. Loved it. 😍

Likely to Recommend

Repair Quality

Customer Service

They were awesome

Returned Clean

My Experience

I was extremely satisfied of the repairs of my Lincoln. Derek, I am so grateful to you for your professionals support in this matter. I give you an A+. Keep up the great work. May God continue to Bless you. Ms Emma Samuels

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Customer service was stellar, explaining my questions in detail to allow me to understand mechanical jargon. After my vehicle was repaired, it operated and performed better than before. 100% satisfied. I would not hesitate to refer City Side Auto Body to my friends and family.

Likely to Recommend

I would recommend to others, and can see utilizing this shop for future work.

Repair Quality

Friendly staff, great customer service throughout the entire process to completion. Also, kept me informed with a status update periodically.

Customer Service

See previous comments

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

No complaints my vehicle looks brand new

Returned Clean