Caliber - Clinton

4.8 (5,161reviews)
98%
6715 Old Alexandria Ferry Road,  Clinton,  MD  20735

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,161)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional customer service, with staff being described as professional, courteous, and knowledgeable. The repair quality receives high marks, with many noting their vehicles look like new or better than before the accident. Communication stands out as a major strength, with customers appreciating regular updates via calls and texts throughout the repair process. Timeliness is generally positive, with many vehicles completed ahead of schedule, though some experienced delays due to parts availability. The shop's attention to detail, including vehicle cleaning and thorough explanations of repairs, contributes to high customer satisfaction and strong recommendations.
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"The staff was very helpful, knowledgeable, professional, and efficient."
"The quality of the repair meet and exceeded my expectations. I was thoroughly satisfied."
"The repair quality of my vehicle was excellent."
"Car looks great. The team communicates well throughout the process. My car was ready ahead of schedule. ..." Read more
"... finished, we inspected tge finished work together. The truck looked new as though no damage and been done. Thank you, I am very pleased with staff and the ..." Read more
"The communication was impeccable."
"Yes, I received text messages with clearly communicated updates throughout the process. I never needed to call back ..." Read more
"This experience was very stressful. The communication with this place was none existent! If I did not call for updates none were given. I ..." Read more

My Experience

I am very pleased with the repair of my vehicle. The paint job and bumper looks really nice.

My Experience

Excellent job… Car looks brand new! Will definitely be my first choice if ever needed again

My Experience

Excellent service from start to finish. The team was professional, communicated well, and did an outstanding job on my vehicle. I’m very satisfied with the repair and would definitely recommend Caliber Collision.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks to Charles for your communication and courtesy! Thx to Caliber, my vehicle looks brand new!

My Experience

My Experience

Excellent workmanship in completing the repairs to my damaged vehicle. I was regularly updated on the progress of the repairs. Awesome customer service.

Likely to Recommend

Absolutely earned my trust.

Repair Quality

Repairs are looking great, so far. Excellent workmanship. Excellent customer service!

Customer Service

Kept me informed on the progress of the repairs to my vehicle. Answered all questions thoroughly. Final checkout was smooth.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Satisfied

Repair Quality

Great

Customer Service

Service was great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everything went smoothly. The vehicle did take a little longer than anticipated but we were kept updated throughout the entire process

Likely to Recommend

Repair Quality

I'm satisfied with the repair so far

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great people great company second time using them no complaints AAA company.

Likely to Recommend

Repair Quality

Had a great experience and Charles was a great help with my car. He’s an asset to your company.

Customer Service

Great customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I was very satisfied with the work done to my car it’s look like new. I would recommend the Clinton Caliber Collision shop to anyone.

My Experience

Caliber....never fails! The repair work is superb and the staff is by far the best. Always friendly and helpful and ready to address any concern. Absolutely highly recommended!!!

Likely to Recommend

Repair Quality

Great service work and people

Customer Service

The best

Returned Clean

My Experience

Very professional. Keep me informed. The workmanship is superb.

My Experience

Likely to Recommend

I would recommend this one and tell them they want Charles because they will the Amazing Service

Repair Quality

Shout out to Charles he was the one that was assigned to Myself and My car Charles kept Me in the loop with what's going on with car when I inquired about the progress and he was Always very Professional Speaking and Always had a Smile 😊. Thanks Again Charles for providing Myself Excellent Service 🌹

Customer Service

All Thanks to Charles 🙂

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The personnel were very professional, they answered all my question. I would recommend them to my friends.

Returned Clean

Likely to Recommend

Repair Quality

Staff were professionals and everyone was very kind and polite and I was very happy for the job they done repairing my car.

Customer Service

The staff members were very professional and very kind I'm very happy for the work they have done to repair my car.

Returned Clean