Caliber - Clinton
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Completely satisfied. Customer service was awesome. Tyshiek Ali was very courteous. My 2025 Lexus Ls300 looks great. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I think you already deserve more than 10. I love to work that you all have done on my car makes it look like a brand new. I appreciate what you all get up out of your bed to come and do for us so early in the morning I will recommend anyone to you all thank you. I am totally satisfied.
Customer Service - 5.0/5.0 -
I appreciate you all so much. You have made my car look like it just came off a lot brand new. I appreciate what you all get up early in the morning to do for us. I would recommend anyone to you all and I will come back again if need to be.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Efficiency Excellent communication with each step of repairs Friendly staff Repair completed in a timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Calliber Collision did an excellent job of repairing my car. I’m completely satisfied with the work that was done.
Customer Service - 5.0/5.0 -
The cast of the service was very good.
My Experience - 5.0/5.0 -
Great customer service and ALWAYS quality work!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service every time! CC will always be my go to!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Satisfied
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
However, I was disappointed with how the crack in my left window was handled. I felt as though there was an attempt to keep me from noticing the damage rather than simply bringing it to my attention when I arrived. I would have appreciated being told about the crack upfront instead of driving away and discovering it only minutes later. When I walked around the vehicle to inspect it, I noticed that Ty seemed especially cautious about keeping me from looking closely at the left window. Once I got into the car, he reached inside and lowered that window. At the time, I didn't think anything of it. However, shortly after I drove away and looked to my left, I noticed the crack. I immediately made a U-turn and returned to the shop. When I arrived, the manager came outside to inspect the window. Ty responded, "Wow, that just happened." I explained that it could not have just happened because I had only left the shop minutes earlier, noticed the crack, made a U-turn, and came straight back. There was also a suggestion that I contact my insurance company regarding the damage. I made it clear that I would absolutely not be filing a claim with my insurance company because the damage occurred while my vehicle was in their care. Fortunately, the manager handled the situation appropriately and agreed to have the window repaired. I appreciated his willingness to take responsibility and resolve the issue, and that was a positive outcome. My concern is not simply that the window was damaged—accidents can happen. What bothered me most was the feeling that the damage was being concealed rather than disclosed to me before I left. Being upfront about what happened from the beginning would have made a significant difference in my overall experience.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My experience with the Clinton location was outstanding. The staff was very friendly and helpful and I received my car sooner than expected. Many thanks to Charles and Briana for their outstanding service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looks like a brand new car! I loved the service I received. Great work!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rocky from Caliber did a wonderful job on my car
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks great. 1 minor thing I found was my left driver's side finder should be completely in its place.It sticks out just a little but overall I'm satisfied.
Likely to Recommend - 4.5/5.0 -
It would be a 10 but they are not completely finished with car.
Repair Quality - 3.5/5.0 -
They still need to finish fixing my front bumper vents.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Overall, I had a great experience, my second time using Caliber on one of my BMW’s. Communication was excellent with my service advisor Charles and the ladies at the front desk were also amazing! Car was returned to me on the date promised and looks just perfect! Thanks guys, will recommend!