Passport Collision Center

4.5 (4,148reviews)
91%
4725 Auth Place,  Suitland,  MD  20746

In operation 16 years, 15 years at this location.

Passport Collision is a company that strives forward by continued training to be one of the fewest shops that is BMW/Mini certified. Passport didn't stop there, we continued on with our training to become Infinity certified, Nissan certified, and Toyota/Scion certified. These certifications are not only based on training, it is based on our customer service. Our goal is provide the highest level of customer service with the latest technology at our disposal, and to ultimately try and make this experience as convenient as possible.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
  • Vietnamese
  • French
  • Arabic
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
BMW
I-Car
Infiniti
Nissan
Nissan GTR
Scion
Toyota

Reviews (4,148)

My Experience

Likely to Recommend

I'm on the fence.

Repair Quality

Upon inspecting my car's "repair" i immediately saw areas where the damage was in fact still visible. people don't bring their vehicles in and pay their deductibles to get the vehicle back in anything less than pristine and perfect condition. I left the vehicle with a request that the repair be done properly.

Customer Service

I have to reduce this to a 6 due to the fact that the repair itself is part of the customer service and I already explained my dissatisfaction with that. Candace Gee seemed to be completely understanding of my position and assured me that it would be done properly when I next arrive to pick up the vehicle.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience