Paternostro Collision Works - Boutte

4.9 (123reviews)

98%

(985) 240-2010

13566 Highway 90, Boutte, LA 70039

98%

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13566 Highway 90
Boutte, LA 70039

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Schedule an appointment at Paternostro Collision Works - Boutte

Book Appointment

About Paternostro Collision Works - Boutte

See Photos

13566 Highway 90
Boutte, LA 70039

Get Directions Website Email

Schedule an appointment at Paternostro Collision Works - Boutte

Book Appointment

Paternostro Collision Works is a brother owned business with six locations and over 35 years of experience in the automotive industry. We specialize in bringing vehicles back to pre-accident condition using state of the art machinery, certified technicians and OEM procedures. Our six locations are certified to repair Nissan, Infiniti, Kia, Hyundai, Chrysler, Dodge, Jeep and Ram. We are also on several direct repair programs with the following insurance companies: USAA, State Farm, Progressive, Farm Bureau, CHUBB and Go Auto.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (123)

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Newest
Rating

104 Customers Rated

5 Stars

77.2% Complete

(95)
4 Stars

4.9% Complete

(6)
3 Stars

1.6% Complete

(2)
2 Stars

0.8% Complete

(1)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, outstanding communication, and reliable repair work. Many highlight that they were kept informed throughout the entire repair process, often receiving daily updates, which greatly reduced stress and built trust. The quality of repairs is frequently described as flawless, with vehicles returned looking as good as new, often cleaner than when dropped off. Timeliness is generally well-regarded, with several customers noting repairs were completed ahead of schedule. A few customers noted delays and inconsistent communication as areas for improvement, and one mentioned a color match concern, but these represent a small minority of the overall feedback. The overwhelming sentiment is one of trust, satisfaction, and a strong willingness to recommend the shop to others.

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Service Quality
Communication

"My car looks PERFECT……like nothing ever happened. I am completely satisfied. And it is sparkling clean ..." Read more

"... vehicle just about everyday. The work is amazing. My car looks the way it did when I bought it. THANK YOU ALL SO MUCH!!" Read more

"Another fine job by Paternostros! We highly recommend them for any bodywork on your vehicle."

"Second using this shop for repair and each time they exceeded expectations! Very professional, very efficient, very informative, and all round ..." Read more

"Excellent body work"

"Adequate does not even begin to describe their communication. They go above and beyond."

"Best customer service. The communication was perfect, I knew what was happening with my vehicle just about everyday. The work is ..." Read more

"Took 6 weeks.to repair and information was sporatic."

"Repairs took longer than anticipated but communications were excellent. The body work was very well done!"

Service Quality
Communication

Service Quality
Communication

"My car looks PERFECT……like nothing ever happened. I am completely satisfied. And it is sparkling clean ..." Read more

"... vehicle just about everyday. The work is amazing. My car looks the way it did when I bought it. THANK YOU ALL SO MUCH!!" Read more

"Another fine job by Paternostros! We highly recommend them for any bodywork on your vehicle."

"Second using this shop for repair and each time they exceeded expectations! Very professional, very efficient, very informative, and all round ..." Read more

"Excellent body work"

"Adequate does not even begin to describe their communication. They go above and beyond."

"Best customer service. The communication was perfect, I knew what was happening with my vehicle just about everyday. The work is ..." Read more

"Took 6 weeks.to repair and information was sporatic."

"Repairs took longer than anticipated but communications were excellent. The body work was very well done!"

Dawn (Kia owner) reviewed 8/3/26

Melissa was great

Mary (BMW owner) reviewed 7/31/26

Color did not match rest of car

Elizabeth (Volkswagen owner) reviewed 7/30/26

Melissa kept constant communication through each process my car went under and even when I called to check up they had no issues letting me know , I appreciate how everyone helped me out through this tough time and I’m very satisfied with my repair

I trust this team very much usually mechanics etc try to take my brand new car and drive it fast and this team didn’t drive unless needed to and kept me updated never in the dark and they were as fast as they could be !

I’m very satisfied once the repairs started going Melissa did her best to update me every evening on my car even if it was just waiting for a part and although we have a mistake that will be fixed on yalls behalf is even more of good reason why I trust this entire team that even though it could’ve been hidden it was brought to my attention immediately. If I ever have issues this is where I will go, thank you guys very much!

When I walked in I’m helped immediately and any questions I have the receptionist usually knew the answer she may be young but man is she smart and quick thinking

Kaileigh (Buick owner) reviewed 7/29/26

Shane (RAM owner) reviewed 7/29/26

James (Ford owner) reviewed 7/29/26

Melissa was very informative as well as attentive. I strongly recommend them to anyone in need of body repairs.

Kristal (Honda owner) reviewed 7/21/26

Fantastic experience!

Rhonda (Honda owner) reviewed 7/20/26

Anna (Lincoln owner) reviewed 7/15/26

Gretchen (Nissan owner) reviewed 7/13/26

Klaus (Hyundai owner) reviewed 7/13/26

Took longer than we were told

Alan (Toyota owner) reviewed 7/9/26

Chanda (Hyundai owner) reviewed 7/6/26

I was pleased with the work that Paternostro did on my car. They were responsive when I called to check on the progress.

Shawn (BMW owner) reviewed 7/6/26

Randall (Toyota owner) reviewed 7/6/26

Great service

Desiree (Lexus owner) reviewed 7/1/26

Cheryl (Chevrolet owner) reviewed 6/24/26

Denise (Honda owner) reviewed 6/19/26

Ms. Mellissa was very pleasant to work with and handled all of my questions/concerns.

Bonnie (Nissan owner) reviewed 6/17/26

Norbert (Volkswagen owner) reviewed 6/15/26

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view more shops in: Boutte | 70039

Insurance deductibles are typically paid when picking up your vehicle. Check with your auto body repair shop before arriving to understand what payment types they accept.

Paternostro Collision Works - Boutte

Schedule an appointment at Paternostro Collision Works - Boutte

About Paternostro Collision Works - Boutte

Schedule an appointment at Paternostro Collision Works - Boutte

Reviews (123)

104 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0

Repair Quality - 3.0/5.0

Customer Service - 3.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0