Paulding Collision Center

4.5 (1,447reviews)
86%
1246 Old Griffin Rd.,  Dallas,  GA  30157
Bot
Shop AssistantSparkles

In operation 14 years.

Come see us and see the difference who we work for is you the vehicle owner. Our customer not the insurance company, that is the difference. Our staff has been together over 12 years, almost 4 at this location, our work and reviews speak for itself. We can normally get you into our shop is less than a day and start on in that time frame. We are hard to find but worth looking for, we are behind the new cars at Paulding Dodge Dealership. Come see one of Paulding's best secrets and get your car or truck fixed right .

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,447)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for excellent customer service, professional staff, and high-quality repairs. Many highlight the effective communication through regular text updates and the friendly, knowledgeable team. Customers appreciate the timely completion of work, with several noting repairs finished ahead of schedule. The shop receives strong recommendations, with many repeat customers expressing complete satisfaction. Positive aspects include thorough workmanship that makes vehicles look brand new, helpful staff who work well with insurance companies, and a clean, professional environment. Some customers noted areas for improvement including more consistent communication timing, better initial time estimates, and ensuring all hardware is properly installed during repairs.
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"Great Bodyshop! I received excellent service. The employees were professional, knowledgeable, and ..." Read more
"... communicative regarding progress and status of my vehicle. My car came back looking and driving amazing!!! Thank you!" Read more
"Excellent customer service. Everyone was professional, kind, and on point. My experience at with the collision ..." Read more
"... would definitely recommend for your collision repair. They were, professional, did precision work, & had very good communication. There team is second ..." Read more
"Best experience Ive had with a collision center"

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Returned Clean

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Repair Quality

The repairs were excellent. The car looks brand new. This always been my goal to shop for any body repairs.

Customer Service

Michael and their staff they’re amazing. Highly recommended.

My Experience

I am extremely disappointed with both the quality of the repairs and the way this entire process has been handled. I brought my vehicle in to have the hood, front fender, and front bumper repaired. I was originally quoted around $1,500, but after my vehicle had already been taken apart, I was informed the total had increased to $2,950 to some newly discovered issues , which I understood. At that point, I had very little choice but to move forward with the repair. The quality of the work has not met my expectations. I actually refused to pick the vehicle up the first time because the hood alignment was uneven. I was told the alignment had been corrected, so I accepted the vehicle. Now, only about a week later, the hood alignment is uneven once again, and I’m right back where I started. What has been most frustrating is how my concerns were handled. When I questioned the unexpected increase in price, I was essentially told that I should just deal with it because they had “saved me money” and that the repair would have cost around $7,000 if it had been billed through an insurance company. I never asked for that, and it shouldn’t be used as a reason to dismiss legitimate concerns about the quality of the work. Whether the repair was discounted or not, I still paid nearly $3,000 and expected the vehicle to be repaired correctly. At this point, I am tired of repeatedly dealing with the same issues and having to go back and forth with the shop manager. I no longer wish to continue having to argue over problems that should have been resolved the first time. I simply want my vehicle repaired properly and for this matter to be handled professionally so I can finally put it behind me

My Experience

Great Job car looks great ,and I'm excited to have my Car back in such a short time

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Customer Service

Returned Clean

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Repair Quality

Overall, good installation on the back door and a decent amount of scratches were removed. My only complaint was that the exterior window trim was not replaced like I requested.

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Returned Clean

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Repair Quality

The quality of work very good. The reason they replaced all the undamaged good parts of the fender at an unnecessary cost is highly suspect.

Customer Service

Returned Clean

My Experience

Jeep letters were not put on straight and communication between the repair shop and myself about the time it would would be done was not done well

My Experience

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My Experience

Completely satisfied Great experience The work was perfect and was done as promised The people were great I am very picky and it was done to perfection I will definitely recommend them to my friends

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Repair Quality

Great work done on time Great staff

Customer Service

Returned Clean

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Absolutely!

Repair Quality

Excellent job and in a timely manner.

Customer Service

Returned Clean

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My Experience

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Customer Service

Real Bad communicating, try to deliver the vehicle unfinished.

Returned Clean

My Experience

Great service

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Repair Quality

Very satisfied with their professional and timely service!

Customer Service

Very pleased and Satisfied!

Returned Clean

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Customer Service

Returned Clean

My Experience