Paulding Collision Center
In operation 14 years.
Come see us and see the difference who we work for is you the vehicle owner. Our customer not the insurance company, that is the difference. Our staff has been together over 12 years, almost 4 at this location, our work and reviews speak for itself. We can normally get you into our shop is less than a day and start on in that time frame. We are hard to find but worth looking for, we are behind the new cars at Paulding Dodge Dealership. Come see one of Paulding's best secrets and get your car or truck fixed right .
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Took care of everything did great work did a good job to make sure everything was right michael in the body shop was very helpful through the process
Customer Service - 4.0/5.0 -
Did good job communicating through the process of my vehicle being repaired.
Returned Clean
My Experience - 5.0/5.0 -
Highly Satisfied with the repairs.
Likely to Recommend - 5.0/5.0 -
Without hesitation...
Repair Quality - 4.5/5.0 -
The only possible frustration was the arrival of defective parts. Beyond your control, yet still part of the experience.
Customer Service - 5.0/5.0 -
Treated well by all involved from beginning to end. Electronic updates kept me informed and a few calls by Taylor
Returned Clean
My Experience - 0.0/5.0 -
Super slow turn around time and less than mediocre work.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Parts of hood were not covered by paint
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely satisfied. Taylor is very thorough and very efficient.
My Experience - 5.0/5.0 -
Taylor was very kind very helpful. Never impatient. She knew it was hard for me as my car was totaled. I would send others to Paulding Collision.
Likely to Recommend - 4.5/5.0 -
Overall job done well, but need to pay more attention to completing details.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
They were giving me the run around on the date they were supposed to be done with the repair. They told me repeatedly it was due to missing parts that hadn’t arrived yet. They also did not do a correct job it was very rushed and did not put the correct bulbs back and the fog lights did not work. They let my mom take the truck out of the shop before making sure it was working and we had to bring it back to get it fixed.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome place, nice people, honest, polite and fast.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were excellent. The car looks brand new. This always been my goal to shop for any body repairs.
Customer Service - 5.0/5.0 -
Michael and their staff they’re amazing. Highly recommended.
My Experience - 0.0/5.0 -
I am extremely disappointed with both the quality of the repairs and the way this entire process has been handled. I brought my vehicle in to have the hood, front fender, and front bumper repaired. I was originally quoted around $1,500, but after my vehicle had already been taken apart, I was informed the total had increased to $2,950 to some newly discovered issues , which I understood. At that point, I had very little choice but to move forward with the repair. The quality of the work has not met my expectations. I actually refused to pick the vehicle up the first time because the hood alignment was uneven. I was told the alignment had been corrected, so I accepted the vehicle. Now, only about a week later, the hood alignment is uneven once again, and I’m right back where I started. What has been most frustrating is how my concerns were handled. When I questioned the unexpected increase in price, I was essentially told that I should just deal with it because they had “saved me money” and that the repair would have cost around $7,000 if it had been billed through an insurance company. I never asked for that, and it shouldn’t be used as a reason to dismiss legitimate concerns about the quality of the work. Whether the repair was discounted or not, I still paid nearly $3,000 and expected the vehicle to be repaired correctly. At this point, I am tired of repeatedly dealing with the same issues and having to go back and forth with the shop manager. I no longer wish to continue having to argue over problems that should have been resolved the first time. I simply want my vehicle repaired properly and for this matter to be handled professionally so I can finally put it behind me
My Experience - 5.0/5.0 -
Great Job car looks great ,and I'm excited to have my Car back in such a short time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Overall, good installation on the back door and a decent amount of scratches were removed. My only complaint was that the exterior window trim was not replaced like I requested.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
The quality of work very good. The reason they replaced all the undamaged good parts of the fender at an unnecessary cost is highly suspect.
Customer Service - 2.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Jeep letters were not put on straight and communication between the repair shop and myself about the time it would would be done was not done well