Paulding Collision Center

4.5 (1,447reviews)
86%
1246 Old Griffin Rd.,  Dallas,  GA  30157
Bot
Shop AssistantSparkles

In operation 14 years.

Come see us and see the difference who we work for is you the vehicle owner. Our customer not the insurance company, that is the difference. Our staff has been together over 12 years, almost 4 at this location, our work and reviews speak for itself. We can normally get you into our shop is less than a day and start on in that time frame. We are hard to find but worth looking for, we are behind the new cars at Paulding Dodge Dealership. Come see one of Paulding's best secrets and get your car or truck fixed right .

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,447)

My Experience

I was very happy with the job on my car

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Went in to check on progress since I hadn’t heard from Paulding CDJR all week and was told my truck was completed. They did a good job on bodywork.

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Repair Quality

Poor communication. My truck was done according to them for a week before they notified me of completion.

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My Experience

Great work

My Experience

Paint looks great, bumper, very pleased. Would recommend Paulding collision to anyone

My Experience

I had a great experience with the shop — I appreciated the timely updates and communication, the speed of the repairs, and the results. The car looks great, thank y’all!

Likely to Recommend

Repair Quality

It was done in a timely manner and the vehicle looks great!

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My only complaint about the entire experience is the paperwork that I had to sign initially. The print was so light that I could not read what I was signing. I am surprised that I am the only person that has complained about this issue. I normally never sign any legally binding agreements that I can not read before I sign. I ended up signing because a legible print copy could not be produced. This is the only thing I would recommend working on. Otherwise very happy with the service itself

Returned Clean

My Experience

Although it took longer than expected to complete repairs the staff did a very good job fixing my vehicle. It rides great and looks exactly how it did before the wreck. They were even willing to recheck things when I felt like something was off. Great staff that made sure we were satisfied with the final product. I would recommend them to any Jeep owners. Also Drake was always very honest with us and kept us informed along the way with what was happening during the repair process.

My Experience

Perfect job. Done on time. Can’t ask for more.

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Repair Quality

It was great. On time and great quality work.

Customer Service

Great communication and very friendly

Returned Clean

My Experience

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Repair Quality

Mixed reviews on customer service, paint was decent but not really clear why they only sprayed/blended part of the front bumper instead of a full bumper respray like I was told would happen. Technician didn't explain why and just said this is how they did it. After repairs were completed tech said vehicle pulled a code for AC that was unrelated to accident. I was involved in 3 car accident hit from behind and into another vehicle - truck only had 14K miles on it and never had a code before the accident. After some confusion, apparently tech discovered it was a backup sensor that needed to be recalibrated. Separate issue was a dash rattle that occurred after the accident, CDJR once again is telling me that they will refer it to Ford shop to diagnose if it's related to accident (inferring that if it's not I will be responsible for cost), in addition to leaving my truck for how many days without a vehicle. Just too much hassle to give a good rating with this shop.

Customer Service

Returned Clean

Likely to Recommend

I like the Manager he seems like a good guy and has knowledge of the collision process.

Repair Quality

So far so good

Customer Service

Only thing i would like is the people behind the counter have some knowledge of the repair process. the only issue i had was the person who checked me out did not have knowledge of repairs that were done, she wrote out a warranty card, but i did not get it. the manager did come out and speak to me which made it better. i would have like a "tech" type person walk me through what they did to my jeep.

My Experience

No complaints. Everyone was very helpful. Drake did a good job of keeping me updated on my vehicle. It was repaired in a timely manner. Thank you!

Likely to Recommend

I would highly recommend Paulding Collision.

Repair Quality

Amazing work, done in a timely manner. My car looks new again. Thank you, Paulding Collision!

Customer Service

Very helpful and kind.

Returned Clean

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Repair Quality

Repair was good as new. Reasonable price. Timely completion.

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Returned Clean

My Experience

My Experience

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Returned Clean