Paulee Body Shop
In operation 76 years.
Paulee Body Shop has been a Los Angeles area institution since 1950, serving drivers in Beverly Hills, Santa Monica, Culver City, Hancock Park, and West L.A. Today, our management team carries forward the shop’s legacy of providing world-class collision repairs and excellent customer service. At Paulee Body Shop, we have the latest and best auto body repair equipment, and our shop is certified by auto manufacturers, including Mercedes-Benz, Sprinter, Porsche, Volkswagen and more. We work for our clients, not the insurance companies, and fight to repair vehicles properly and thoroughly.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- MasterCard
- Visa
- Cash
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 9:00 am - 2:00 pm |
Reviews (62)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Took to dealership today and trunk is still not closing properly.
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
My trunk is not closing properly
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It took a while, but you guys wanted to get it absolutely right, and you did! It was worth the wait and it's worth every penny! Thank you all so much!
Likely to Recommend - 5.0/5.0 -
Paulee is an excellent repair shop and I couldn't be happier with the work that was done...
Repair Quality - 5.0/5.0 -
My car came back looking (and smelling!) perfect
Customer Service - 4.5/5.0 -
I liked that there were emails sent (trying) to tell me when the car would be ready...
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0
My Experience - 0.0/5.0 -
Excellent work of course on the paint job, and the repair. 90% of the job exceeded expectations. However. The anti-air freshener fluid, which accounts for 11% of the score, was terrible. I want to give my passengers an awesome ride in my new fixed up car, but they have to politely crack open the windows. What happened to car freshening scents like xmas tree, or cherry, or vanilla musk? I can't in good conscious give this a perfect 10 score. Sad!
Likely to Recommend - 2.0/5.0 -
Friends? I have friends?
Repair Quality - 4.0/5.0 -
With the repair of damage very satisfied so far however Can we talk about the car freshener? Because that was not satisfactory in fact worse than when O dropped it off you made it smell bad and now we have to get the car shampooed. :(
Customer Service - 4.0/5.0 -
Then when I called about the issue of the car freshener, Rodney seem to not have a clue as to what I was talking about but I think he knew knows very well what I’m talking about so I would say that generally before I thought he was very pleasant but now I find myself a bit skeptical of him and then also why was he so pushy about giving me a ride to the rental car agency that was kind of weird. Anyway what I’m really bothered about is the car freshener as they so now we have to get the car shampooed
My Experience - 5.0/5.0 -
Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication and service. Thank you so much!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Still problems with the front end. Spoke to Rodney today and I will be returning tomorrow to have your mechanic drive the vehicle with me and assess the source of the noise that was definitely not occurring before the accident and repairs. Gus told me during a 5min test drive Tuesday evening that the noise was coming from the shocks. I test drove the jeep with my mechanic's employee today and he said the noise is not coming from the shocks. He thinks its mainly coming from the right front tire assembly and suspension, but would need to see it up in the air to diagnose.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Took 3 months
Customer Service - 2.5/5.0 -
Moving the date when the car would be ready always have to call to check the status of repair.
My Experience - 5.0/5.0 -
Keep up the excellent work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
His went above and beyond to make sure I was thoroughly satisfied.
Likely to Recommend - 5.0/5.0 -
Gus was wonderful.
Repair Quality - 5.0/5.0 -
Gus was very attentive and responsive to my needs
Customer Service - 5.0/5.0 -
Perhaps not quite personal enough but very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful service! Thank you for your expertise and beautiful work!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Took too long to repair
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Very good/Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Note everything was excellent.
Customer Service - 5.0/5.0 -
Note everything was excellent. Rodney is the BEST