Payne Chevrolet, Inc.
In operation 100 years.
Payne Chevrolet Collision Center. The best trained, most well equipped shop in Robertson County. We provide free estimates, towing and can repair all makes and models. Come and see why we have been in business since 1926. We are committed to: • Following manufacturer repair procedures • Using proper tools and equipment • Restoring vehicles to safe, pre-loss condition Because quality repairs matter long after the claim is closed. Local, Accountable, and Professional As a locally owned business, our reputation matters. We take pride in: • Transparent communication • Documented repairs • Standing behind our work Your vehicle is repaired here — not routed through a call center. You have the right to choose your repair facility. Contact us before or after a loss — we’re here to help.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
I did find some of the buttons to hold the trunck liner lying in the back of the car. I also had to replace a blown brake bulb a couple of days after the repair was done.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Bad experience and no trust as a customer
Repair Quality - 0.5/5.0 -
State Farm refused to replace motor mount after someone at Payne said it was not accident related although you had to replace tail pipe and muffler where it was crushed I guess not enough forse to Brel the mount even though the mount was was not broken prior to car rear ending car and going underneath car and hitting exhaust
Customer Service - 0.5/5.0 -
Never was informed car was done I had to call and find out which insurance stopped paying for rental a day prior see we are batting a thousand
Returned Clean
My Experience - 5.0/5.0 -
The young lady in the body shop was very friendly and provides great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was not informed of anything regarding my car until the day I was told it was ready. The manager of that dept. Did not communicate with me about the service repairs or trade it would be ready now long it would take. Nothing. The work however is superb and Kenny went over an repairs and a test drive to insure my complete satisfaction on the repairs.
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
repairs where great
Customer Service - 5.0/5.0 -
the post customer service ws great. the pre and during did not occur
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was great experience Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff- work on vehicle great- Timely!
Likely to Recommend - 3.5/5.0 -
I am likely to recommend Payne..but I would like me issue with starter resolved to my satisfaction.
Repair Quality - 2.0/5.0 -
Had to have car towed a few days after getting it back. It was determined that the starter got cracked by some hard hit. I believe they missed this when repairs were done.