Payne Chevrolet, Inc.

5.0 (1,259reviews)
100%
2807 Memorial Blvd,  Springfield,  TN  37172

In operation 100 years.

Payne Chevrolet Collision Center. The best trained, most well equipped shop in Robertson County. We provide free estimates, towing and can repair all makes and models. Come and see why we have been in business since 1926. We are committed to: • Following manufacturer repair procedures • Using proper tools and equipment • Restoring vehicles to safe, pre-loss condition Because quality repairs matter long after the claim is closed. Local, Accountable, and Professional As a locally owned business, our reputation matters. We take pride in: • Transparent communication • Documented repairs • Standing behind our work Your vehicle is repaired here — not routed through a call center. You have the right to choose your repair facility. Contact us before or after a loss — we’re here to help.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,259)

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Great job on my truck

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Returned Clean

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Returned Clean

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I have expressed my satisfaction and compliments to many people regarding my experience with Payne through this process.

Repair Quality

Al was awesome! I received many text messages with updates concerning my vehicle repairs! Al was on top of this every step of the way. Seamless process! This was the first time I’ve had to work through this process, this experience spoiled me.

Customer Service

Returned Clean

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Great service form start to finish

Repair Quality

Great service from start to finish

Customer Service

Great service form start to finish

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Great service here.

Repair Quality

Repair looks great! Fix was fast only 1 week.

Customer Service

Alan was very personable. Very nice guy.

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Best job ever as always!

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They went above and beyond to make sure everything was done correctly and quickly. My car was returned cleaner, than I left it! Everyone was extremely nice and helpful as well.

Customer Service

See previous comment.

Returned Clean

Likely to Recommend

We had a car repaired here about 15 years ago and a friend was telling me about his good experience here as well.

Repair Quality

I noticed there was a run in the paint on the door after I got home. Went back by the shop and asked if there was anything they could do to fix this and to my surprise he asked if I wanted to wait about 20 minutes while they removed the run. It did not take 20 minutes and I could not tell there ever was a run there. Thank you for the fast service.

Customer Service

Very friendly and sociable. Kept me informed about the repair.

Returned Clean

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Returned Clean

My Experience

Came out great

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Wonderful customer service!

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Returned Clean

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Always on point

Repair Quality

Payne never fails! Awesome!

Customer Service

Awesome

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Repair Quality

Overall my experience with Payne was really good. However, after picking up my vehicle and doing a more thorough look I discovered that the bumper was not all the way secured on both sides. This was disappointing given the great body work done. I’m just happy the bumper didn’t fall off.

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Returned Clean

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My Experience

Tell them they did a great job! I was so happy how it looked. They were so polite and courteous. I’ll be back but not under these reason. Thank yall.

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Returned Clean

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