Payne & Sons Collision #2 LLC
In operation 43 years, 8 years at this location.
Payne's Collision is a family-owned business with multiple locations. We have been serving the DFW area for 30 years with Quality, Honesty, & Fairness. We take pride in our work and love helping people get back on the road.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend Payne's to fix anyone's vehicle as they did a very good job on mine.
Repair Quality - 5.0/5.0 -
I would give thema 10 rating as they took all necessary actions to do the best job possible and fix my car so it is as good as new.
Customer Service - 5.0/5.0 -
Their responses were fast and accurate.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Guaranteed!!!
Repair Quality - 5.0/5.0 -
I think the word satisfied does not accurately reflect how I feel… exceeds expectations!
Customer Service - 5.0/5.0 -
Thrilled
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have been going to therapy for an injury and talked to others there who are still waiting for their repairs to be made from a different collision company. They don't get weekly updates and the delivery time is often later than promised. I suggested that they take their automobile to Payne Collision
Repair Quality - 5.0/5.0 -
All their personnel were professional and they actually considered the needs of the customer. I would recommend this company for all things concerning the repair of their vehicle.
Customer Service - 5.0/5.0 -
The personnel kept me informed of the progress of the repairs of my vehicle, sent photos of the repairs and called me almost every week. They were on time with the completion of the repairs and I called the Toyota dealership and thanked them for recommending this facility. Payne Collision).
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a very nice job fixing my vehicle from the fire damage.
Customer Service - 5.0/5.0 -
They where very plenty and up front with me on the issues.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Payne & Sons LLC to anyone needing repairs on their vehicle and a fair amount quoted
Repair Quality - 5.0/5.0 -
Both Arron & Jorge were very helpful
Customer Service - 5.0/5.0 -
Both Aaron & Jorge kept me informed of my vehicle status
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Would recommend it to others, honest and quick service! thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Aaron was easy to work with, provided an accurate estimate to fix my vehicle and was close to delivering on time. The work looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a very positive experience having my vehicle repairs done at your company. My attendants Jorge and Aaron were rather courteous and professional. I was kept informed of the entire process and they answered any questions I had. Great job guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service from Aaron!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great group of men. Glad I got to meet them. They went above and beyond to take care of me. Bonus...they honored my Military service with a discount. They have a customer for life.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I told them I would give them good refers when I left. I didn’t know they had added $220 to my bill. Sorry I will not refer them now.
Repair Quality - 0.5/5.0 -
I was charged $220 for taking my car to the dealership. I was told that if the bill was over the estimated price I received at the start they would let me know. I would have made driven it there myself and used Uber.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100% would recommend
Repair Quality - 5.0/5.0 -
Jorge and Aaron were amazing and so helpful and excellent in communication
Customer Service - 5.0/5.0 -
10/10!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car was done quicker that stated and looks beautiful.