Payne & Sons Collision #2 LLC
In operation 43 years, 8 years at this location.
Payne's Collision is a family-owned business with multiple locations. We have been serving the DFW area for 30 years with Quality, Honesty, & Fairness. We take pride in our work and love helping people get back on the road.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
The owner told me you’re not the woman I wish to talk with because I was looking for him to explain y they took more then two months to get the vehicle back to me very poor customer service he is disgusting.
Customer Service - 0.5/5.0 -
Never going back to you shop again
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely would recommend
Repair Quality - 5.0/5.0 -
From start to finish, Paynes Collision was wonderful.
Customer Service - 5.0/5.0 -
Friendly staff with good expertise. Explained everything perfectly. Everything done as desired.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend anyone to them, they are so helpful and do great work!
Repair Quality - 5.0/5.0 -
My experience with Payne's Collisions repair quality was outstanding! Aaron was amazing and so helpful throughout the entire process. I truly have not had a better experience at any other shop!
Customer Service - 5.0/5.0 -
The customer service I received was above and beyond! The entire process was very smooth and Aaron was very helpful in being very transparent about the repair process and the timeline.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality of workmanship is great!
Customer Service - 4.0/5.0 -
We hit a few rough patches with communication in the middle, but I ended up being very pleased with how everything resolved beautifully
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good quality of work . Had little delay in delivery but repair done flawless
Customer Service - 5.0/5.0 -
Very quick response
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Aaron was really professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Phenomenal
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Aaron went above and beyond to make cosmetic repairs to my vehicle. He managed expectations well. Did not overpromise but did over deliver.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I came to Payne's Collision Center through a recommendation. I found the Shop Manager Aaron Kruse to be genuine, friendly and professional. I submitted my claims and was informed throughout the repair process and the completed in a timely manner. I am highly satisfied with vehicle repair to my vehicle. I want to congratulate Aaron, Victoria and the staff for a fantastic job. My experience with Payne's Collision was excellent and they are highly recommended.
Returned Clean
My Experience - 5.0/5.0 -
One of the best experiences of my life.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate Aaron making sure the quality was good on the repair. Both Aaron and Victoria were pleasant. I'm thankful to them for the good work.
Likely to Recommend - 5.0/5.0 -
Excellent work deserves high recommendation
Repair Quality - 5.0/5.0 -
Excellent work completed in my car .. Keeping in touch about the status of my car was great and responsive. Thank you...
Customer Service - 5.0/5.0 -
Excellent work completed in my car .. Keeping in touch about the status of my car was great and responsive. Thank you...