Payne & Sons Collision #2 LLC
In operation 43 years, 8 years at this location.
Payne's Collision is a family-owned business with multiple locations. We have been serving the DFW area for 30 years with Quality, Honesty, & Fairness. We take pride in our work and love helping people get back on the road.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
The staff at RX were knowledgeable and professional. The repair looks amazing. My only complaint is that it took longer than we anticipated to complete the repair and sometimes that can’t be helped. I would recommend this location to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
They were awesome. The informed me of what to expect and were transparent about everything. I would highly recommend this shop.
Customer Service - 5.0/5.0 -
They made sure to keep me informed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied. With results and staff. Prompt efficient service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
The automated system really had no idea what reality was
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wouldn’t have taken my car anywhere else. Car came back better than before. If any future problems arise I’ll be taking my car back here to be serviced.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The work on my car was amazing! However their was muddy footprints in the driver floor. The car was very dusty throughout the whole car. A 1/4 of tank of gas was used as I dropped it off with a full tank. Premium gas is not cheap!! Some of the accent pieces that were removed the paint was shipped off them and not fixed when they put them back on. I saw reviews on how clean cars when returned but they had my car for for a few extra days due to waiting on insurance to pay remaining balance and my was the dirtiest I have seen it since I bought it.
My Experience - 5.0/5.0 -
Great and friendly service.
My Experience - 5.0/5.0 -
Great! Very quick!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This was my first collision to involve a totalled car. I was not sure what to expect. Thank you Tom for helping me understand and navigate the situation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and timely service .. Thanks Tom
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes, no problem
Repair Quality - 5.0/5.0 -
Great Job!!