Payne & Sons Collision #2 LLC

4.9 (687reviews)
98%
4120 Harwood Rd,  Bedford,  TX  76021

In operation 43 years, 8 years at this location.

Payne's Collision is a family-owned business with multiple locations. We have been serving the DFW area for 30 years with Quality, Honesty, & Fairness. We take pride in our work and love helping people get back on the road.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Alfa Romeo
Hyundai
I-Car
Infiniti
Kia
Nissan
Nissan GTR
Subaru

Reviews (687)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

We refer Payne's ever chance we get.

Repair Quality

10 PLUS! We've had three cars repaired with Aaron at Payne's and the things we appreciate most are his communication and quality control! Our cars are PERFECT when we pick up! Most recently we had a grill custom painted and everyone did a GREAT job on that! We are happy happy customers!

Customer Service

Customer service is excellent! Aaron has great communication via calls and emails!

Returned Clean

My Experience

Thanx much for returning my damaged vehicle to service. Appreciate updates provided throughout the process. Thus far, “all systems go”. Kudos to your entire team!

My Experience

Awesome job. My car came back so clean!!! Thank you!

Likely to Recommend

Absolutely will recommend

Repair Quality

Excellent service

Customer Service

Great communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From the beginning of this process, your team made this as smooth a process as possible. I appreciate all of you and will absolutely be recommending y'all to anyone looking for a collision repair shop in the future. Thank you Aaron and Victoria who I spoke with many a time over these last few weeks and a definite thank you to those behind the scenes who got my car back to it's original state as quickly as possible. I appreciate your help more than words can say!

My Experience

Do great work! Fought for my best interest. Always kept me informed. Available to talk with me at anytime. Very responsive! My car looks awesome!!

Likely to Recommend

No reservations whatsoever!

Repair Quality

Absolutely the best! No complaint whatsoever

Customer Service

Let me know every step of the way what was going on. Both Aaron & Victoria were available to take my calls promptly. Excellent customer service.

Returned Clean

Likely to Recommend

I have already told many friends about Paynes and will continue to do so!

Repair Quality

Honestly one of the best car related experiences I've had. They were knowledgeable, excellent at explaining options and timely.

Customer Service

Excellent customer service.

Returned Clean

My Experience

Likely to Recommend

great place always

Repair Quality

they are the best, lightning speed on the repair, perfect quality.....thank you always

Customer Service

First class always, nice customer service,

Returned Clean

Likely to Recommend

I would recommend to any friend.

Repair Quality

Excellent repair!

Customer Service

Very friendly!

Returned Clean

Likely to Recommend

Repair Quality

Best service as usual

Customer Service

Aaron is great to work with

Returned Clean

My Experience

Customer first!

Likely to Recommend

Repair Quality

Customer First

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Aaron & Victoria are consistently great to work with

Customer Service

Returned Clean

Likely to Recommend

Aaron was great through the whole process!

Repair Quality

Looks as good as new. Thanks Payne Collision Repair!

Customer Service

Aaron is the best!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I have used Paynes collision twice now recently, and each time was a wonderful experience. They were honest and reasonable in price. The work was excellent. I highly recommend them to everyone. I know thank you Aaron for being courteous and attentive to detail when they said it would be ready it was. And not a penny more than what they quoted me at first. I wouldn’t go anywhere else.

Returned Clean

My Experience

Very helpful, kept me informed, car looks great. Thanks

Likely to Recommend

Repair Quality

very helpful great communication

Customer Service

Returned Clean

My Experience

Everyone was great! I would recommend them.