Payne & Sons Collision #2 LLC
In operation 43 years, 8 years at this location.
Payne's Collision is a family-owned business with multiple locations. We have been serving the DFW area for 30 years with Quality, Honesty, & Fairness. We take pride in our work and love helping people get back on the road.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
While my car was being repaired, I was kept informed of everything that was happening and all of my questions were answered immediately
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional, they're amazing!!!
Likely to Recommend - 5.0/5.0 -
Definitely!!
Repair Quality - 5.0/5.0 -
Great Customer Service Keep up the great work Aaron and Veronica
Customer Service - 5.0/5.0 -
Awesome!
Returned Clean
Likely to Recommend - 5.0/5.0 -
very good
Repair Quality - 5.0/5.0 -
very good serve
Customer Service - 5.0/5.0 -
very good
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very nice and updated me through email and phone calls with any changes in status. Thank you for a job well done!
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
Repair quality is good but I had to reduce the rating for their pathetic customer service.
Customer Service - 0.5/5.0 -
Despite they worked with the insurance to get paid they made me make the balance payment of close to $2600 by creating a mess and confusion. They said they can’t release the car if I don’t make the payment. That was just ridiculous and that’s extremely pathetic customer service.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will recommend
Repair Quality - 5.0/5.0 -
True Pros at their Craft
Customer Service - 5.0/5.0 -
Always Attentive and comforting
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I found that the entire process from beginning to end was very professional and courteous. My expectations were exceeded.
Customer Service - 5.0/5.0 -
Aaron was very easy to talk with and explain what repairs would be needed. He was able to discuss my options and was on target with the estimates and time period to make the necessary repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was courteous and met all promised outcomes
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service is excellent. My car was completed in a timely manner just like they said it would be. I definitely would recommend them!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly Recomend
Repair Quality - 5.0/5.0 -
Professional
Customer Service - 5.0/5.0 -
Understanding