Payne & Sons Collision #2 LLC
In operation 43 years, 8 years at this location.
Payne's Collision is a family-owned business with multiple locations. We have been serving the DFW area for 30 years with Quality, Honesty, & Fairness. We take pride in our work and love helping people get back on the road.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Timeliness
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff, thx Aaron. Car looks great too
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was completed quickly and efficiently. I appreciate all the detail oriented work put into fixing my vehicle
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
Had to spend $306 to fix what they screwed up in my radio settings at Grapevine Audi
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks great
Customer Service - 5.0/5.0 -
Did what they said they wold do
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Efficient with helpful communication and great business service.
Customer Service - 5.0/5.0 -
Received estimate with disclaimer that it could change due to unseen damage—It was good to have that awareness up front
Returned Clean
My Experience - 5.0/5.0 -
I think it looks great! Almost new! (It's 9 years old). Other who have seen it pre andvpod tepair also think it looks great, so job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the 3rd survey I have received and the LAST I will complete.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me informed at all times!
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality was 10, excellent work.
Customer Service - 5.0/5.0 -
They were very helpful with insurance.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much. You guys did an awesome job and even cleaned my exterior real good. Greatly appreciate the exceptional experience. Knowledgeable, consistently communicated, follow-through, & delivered on-time👌🏾
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Communication was superb, repairs are perfect, and you all were great to work with. Thank you for making a stressful situation easier. Will definitely refer others to Payne's.
Returned Clean
Likely to Recommend - 5.0/5.0 -
ok i say
Repair Quality - 5.0/5.0 -
outstanding
Customer Service - 5.0/5.0 -
great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Faster than anticipated repairs were appreciated
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Friendly staff and they did an excellent repair on my wife's Yukon. Thanks to Logan and Aaron