Pearl Street Auto Body

5.0 (164reviews)
100%
61 Pearl St,  Braintree,  MA  02184
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (164)

My Experience

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They were great

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Repair Quality

Erick and crew did a wonderful job with repairing my car, in a timely manner. I am completely satisfy with the quality of their work and would recommend them to friends and family. .

Customer Service

Erick and crew did a wonderful job with repairing my car, in a timely manner. I am completely satisfy with the quality of their work and would recommend them to friends and family. .

My Experience

Top notch service, all were totally professional and so helpful.

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Repair Quality

Timely, professional, awesome customer service

Customer Service

Timely, professional and awesome customer service

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Repair Quality

Customer Service

Eric was very precise and professional. It was a good experience and they did an amazing job!

My Experience

looks great, detailed inside. the hood was left up, not secured?

Likely to Recommend

would recommend with issues

Repair Quality

Again, car looked good, but no itemized bill.

Customer Service

I have requested an itemized list of repairs from your Rep, Anna Peed (Scranton, PA) several times. I would like to know what I paid $500 for. Car looks great. The hood had been opened, never closed.

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Customer Service

Excellent repairs

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Customer Service

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The only thing I would recommend it's when I dropped the rental they didn't call the rental till 5 days after

Repair Quality

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The team has done a great job

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My Experience

Thank you so much for taking good care of my car, you did a very good job. My car looks beautiful! I would certainly recommend you to anyone who is looking for help with their car.

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I’m very satisfied with the results with my car I certainly will recommend Eric bodywork at 61 Pearl st Braintree thanks

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Clean work.

My Experience

Great quick service

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Repairs went smoothly

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Repair Quality

Pearl street did a good job and kept me informed along the way

Customer Service

Terrible time trying to connect with adjuster. When I back the next morning I got a message that the adjuster was on vacation but another one would be checking his messages. I left a voice massage and also texted a message but no return call. I worked with the auto body shop and got tha car checked and set the date for the work. I contacted Enterprise and waited 35 minutes for someone to pick up the phone to arrange getting a car. The app did not work very well and trying to find an option to speak with someone was impossible. My previous experience with Liberty Mutual claims was very good but this recent one was extremely frustrating. When I did get in touch with the adjuster he was good and the body shop did a good job. Hopefully the company can make communication more user friendly

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My Experience

They did a great job! Very happy at the outcome.

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The service was excellent! Daily text updates and prompt services. The employees that I interacted with were also very kind.

My Experience

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Customer Service