Penske Automotive Collision Center of Escondido
In operation 24 years, 4 years at this location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Service! Excellent Staff
Customer Service - 5.0/5.0 -
Always kept me updated in how my car was and when it would be finished.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Penske did a great job and it looks great, good as new!
Customer Service - 5.0/5.0 -
The customer service was also great! They helped me with everything I needed and kept me updated about my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There was part inside the car that was not secured properly. Need to call attention of the mechanic to fix it.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0 -
rear view mirror on driver's side does not 'close' properly
Customer Service - 5.0/5.0 -
very pleasant
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sarah was very thorough and accommodating!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work on my vehicle was done very well and finished ahead of schedule. I really appreciate the hard work and great communication from the technicians:)
Customer Service - 5.0/5.0 -
Amazing customer service!
My Experience - 5.0/5.0 -
Very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Did a terrific job! Looks brand new and never tell it was into an accident.
My Experience - 5.0/5.0 -
From the beginning to the end it was an overall great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, excellent customer service!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
VERY NICE PEOPLE. Excellent Service. Very prompt communication. Will Recommend.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Excellen9t prompt service.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I like that you kept update with your customer. You gave all the information you did on vehicle. Keep up good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sarah Farsian was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sarah was the best. Great communication. Always promptly responded to email or phone questions and kept me updated during the different stages of the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was seamless, and Sarah guided me through the repair process, elucidating the rationale behind each step. Despite my repair taking longer than anticipated due to part restrictions, Sarah ensured that all aspects of my rental and repair were completed efficiently..
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sarah was very helpful and professional. I appreciate her help through the whole process.
Likely to Recommend - 4.0/5.0 -
I think they good service
Repair Quality - 5.0/5.0 -
Sarah is very professional. I had found an issue with the bump step, and she and her team fixed as soon as I was able to bring vehicle back in