Penske Collision Center Downey
In operation 32 years.
You can trust Penske to help with all of your collision repair or auto body repair needs. From the initial estimate all the way to getting you back in the driver's seat, our certified collision center will get your vehicle repaired properly. We work closely with all insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was fantastic and the work looks great.
Customer Service - 5.0/5.0 -
Staff was fantastic.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The mirror used, it used and has rust and it is scratched
Customer Service - 1.0/5.0 -
They used a used mirror and it is chipped and has rust
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very Good customer service.Donna was very helpful also!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Por amables con la personas y respetos y apoyo para que todo esté bien con mi camioneta y comunicación para cualquier detalle gracias
Repair Quality - 5.0/5.0 -
Muy agradecida por su trabajo por su apoyo para que mi troca tenga sus partes originales a todo el de partamento de penske Collision y al Sr francisco gracias 🙏🏻
Customer Service - 5.0/5.0 -
Muy amables y respetosos
Returned Clean
Likely to Recommend - 0.5/5.0 -
The front desk staff’s behavior leads me to the conclusion that I could not recommend this location to anyone
Repair Quality - 2.0/5.0 -
This low rating really goes to the front desk staff. The team at reception is rude, condescending, and lacks the communication skills required to provide any efficiency in service.
Customer Service - 0.5/5.0 -
The front of line staff took pleasure in giving my mother a hard time when she did my the favor of taking my car for repairs when I was unable to do so.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Buen servicio
Customer Service - 5.0/5.0 -
Muy amables
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Incredible customer service
Customer Service - 5.0/5.0 -
Wonderful people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m pleased with the work. The car was ready by the time they told me it would be. The staff were very friendly. I’m happy with the work they did – thank you.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Penske Collision to a friend. Like I said they were very professional and they worked as quickly as they could on my car.
Repair Quality - 5.0/5.0 -
Everyone was very polite and professional. They answered all my questions and would get back to me in a timely manner.
Customer Service - 5.0/5.0 -
Everyone was very polite and professional. They answered all my questions and would get back to me in a timely manner.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Excellent customer service