Penske Collision Center Downey
In operation 32 years.
You can trust Penske to help with all of your collision repair or auto body repair needs. From the initial estimate all the way to getting you back in the driver's seat, our certified collision center will get your vehicle repaired properly. We work closely with all insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0 -
No lo recomendaria porque lo hicieron muy Mal su trabajo
Repair Quality - 0.5/5.0 -
No estoy satisfecho con el trabajo
Customer Service - 0.5/5.0 -
No estoy satisfecho con el trabajo que hicieron
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The body shop kept me informed on the progress on my car, so they were up to date as to when my car was getting done. Great customer service, very pleased with everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were on target with the repairs, and kept me informed day by day as to the progress of my vehicle. Excellent customer service and very professional. I will take my car there whenever needed.
Customer Service - 5.0/5.0 -
They did a great job on my car.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with Penske Collision center was so easy. Frank Perez was such a great advisor. He walked me through every step of the way with easy and informed me of all updates. He is a very dedicated and knowledgeable service advisor. I would highly recommend anyone to see Mr. Perez for all your repair needs. Best experience hands down from any service center.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!!!
Customer Service - 5.0/5.0 -
Great job!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would not like my friends/ family members to have to go through this (see previous comments)
Repair Quality - 1.0/5.0
Customer Service - 0.5/5.0 -
A wrong part was installed. The receptionist told me to come in. It turned out that the part needed to be ordered. In short, they just wasted my time. To get it replaced w/ the correct part it’s been a nightmare (still waiting) Then, after the first wash, the paint started coming off. Now I have to make another appointment to get that fixed too. Again, a lot of time wasted. Totally dissatisfied w/ the service.