Performance Collision
In operation 56 years, 21 years at this location.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Josh was excellent and very knowledgeable. However whomever I spoke to over the text line who said they would look at my car and get back to me didn’t and I got a text that my car was ready for pickup with no other communication. Josh explained everything that was fixed on my car even staying late to explain everything. I noticed the driver side tail light was chipped. He said he would get insurance to cover and contact me once it had been received. And he did just that. I came in Friday close to closing time causing Josh to have to replace the tail light himself. Also before the tail light was fixed and I took my car home the day it was ready for pickup it was brought to my attention by a family member who was following me home the following day that my tail light was out. No big deal. Could have easily have been a coincidence. However what wasn’t a coincidence was that the reverse light that was damaged in my accident had the broken bulb put in the new part and it was never verified to be working. I had to have it replaced myself. Please don’t make customers have to replace bulbs in parts that were damaged in accidents. I understand the new parts may not come with a new bulb however a new bulb should have been put in the new part or at the very least should have been confirmed as working before being returned to me as completed. Cosmetically looks very nice. There is a small paint chip that happened when the new tail light was being replaced but Josh has assured me that he would make sure it would be repaired for me. Josh gets a 10 for his service. Josh went above and beyond and it was greatly appreciated. The rest of the service was a 8.
Customer Service - 3.5/5.0 -
Josh answered every question every time. He went above and beyond. Whomever was manning the text line who said they would look into my car and text me back never did. Receptionist was extremely nice and helpful.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have a 2023 Toyota Tacoma the bumper was damaged. Took it to PERFORMANCE TOYOTA and they fixed it and did an awesome job. I had no complaints with them. Highly recommended.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Good customer service
Repair Quality - 4.0/5.0 -
The vehicle was not done properly and was returned to repair for the second time
Customer Service - 4.5/5.0 -
Good customer service
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0 -
Another tough question. Not being a repair person makes what I see as a concern not a concern. But is it really? Never reviewed the situation with anyone before work was done.
Repair Quality - 4.0/5.0 -
I had a concern and asked a question. The repair person agreed but acknowledged there was nothing he could do to fix my concern.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Nice to know perform repairs on all types of cars.
Repair Quality - 5.0/5.0 -
Very pleased with everything. from my arrival to keeping me informed throughout process.
Customer Service - 5.0/5.0 -
Again, kind & warm people. Very busy with cold temp but kept informed & prioritized customers.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I am very satisfied with the repair. Good quality work. Customer service department was very courteous and helpful
Customer Service - 5.0/5.0 -
Very courteous and helpful
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Con respecto a la reparación no hay ninguna queja, ahora con el estimado considero que deben de ser el precio real del costo total, pero no que sea el doble del estimado la verdad
Repair Quality - 5.0/5.0 -
Con la reparación muy satisfecho, pero con respecto a información de tiempo de reparación pésimo no envían información de como va la reparación
Customer Service - 4.0/5.0 -
Me dieron la información necesaria
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
My car isn’t completely finished. Still needs additional work so I have to reschedule to finish the repairs
Customer Service - 5.0/5.0 -
Overall, customer satisfaction, I rated a 10 because of actually one person her name is Briana and she kept in constant contact with me anytime I would submit a text. I really appreciate it that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Good work
Customer Service - 4.5/5.0 -
Kept us informed