Perillo Collision Center
In operation 22 years.
For nearly 50 years the Perillo name has become synonymous in Chicago with the world’s finest automobiles. Since 2005, Perillo Collision has continued that legacy, providing an uncompromising commitment to the satisfaction of every client we serve. Perillo Collision’s commitment means always putting your safety and your vehicle’s integrity first. We only repair vehicles according to manufacturer-specific repair instructions. We are able to do this by using only manufacturer designed tools and equipment made specifically for your vehicle. This ensures that your factory warranties are maintained, that your vehicle’s performance and safety systems are returned to pre-accident condition, and that you get the highest possible resale value for your vehicle when you go to sell or trade it in. Perillo Collision provides genuine collision services for the brands we sell and service every day. We are the only Certified BMW, Bentley, and Maserati Collision Center in Chicago.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (241)
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- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I really appreciated the work that was done to my car. They did a great job. Dan was really nice and made sure I was satisfied.
Customer Service - 5.0/5.0 -
Dan was great.
Returned Clean
My Experience - 5.0/5.0 -
Dan made our car look like A MILLION BUCKS! Seriously she’s like brand bee and we are in love all over again. Not to mention he is one of the nicest guys ever and you can tell he takes tremendous pride in his work. He clearly runs a tight ship and you can see he loves what he does. Perillo—you guys are lucky to have him and his crew!
Likely to Recommend - 5.0/5.0 -
Superlative service!!
Repair Quality - 5.0/5.0 -
organized, timely follow up with claims, rapid contact with insurance company
Customer Service - 5.0/5.0 -
Aldine was awesome - personalized service, timely updates on repair progress
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
EARL was really good. Went way up and beyond to make things easy for me.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Henry was extremely responsive via email and friendly throughout the quoting and repair process. THAT SAID, when I came to pick up my car I went to the Clark location instead of the Green St. location as I missed that direction in his email, when I arrived the cashier told me my car would be out in 5 minutes, 20 minutes later I asked a service associate for an update they said it would be down, 30 minutes after that I got frustrated and asked to speak with manager who told me that they were searching for a car under the wrong name, 20 minutes after THAT an associate told my car wasn't even at the location. It was a huge and frustrating waste of time, none of the associates had any idea what was going on and frankly were not friendly or helpful until I spoke with the manager who was extremely apologetic and offered a free detail for my wait. I missed an important meeting because of this and it was a complete waste of time that shouldve been figured out within 2 minutes, not 2 hours.
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
They looked up the wrong name, made me wait for an hour and a half (after telling me 10 minutes), then let me know that my vehicle was at a different location. Everyone was unhelpful and rude up until I spoke with the service floor manager who was apologetic, at that point I had already missed an entire meeting and wasted WAY too much time for something that should and could have been resolved in 5 minutes.
Returned Clean
My Experience - 5.0/5.0 -
Excellent service! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Service was perfect more personal than dealership in Orland Park
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
A few comments: Repair took much longer than estimated - causing us to rearrange our previously scheduled vacation plans. Had we known, we would have scheduled the repair for a different date entirely. I realize it is an estimate - however it was significantly longer than estimated. The car was there for 10 days. Estimate was 4-5 days. I was notified via email the day before I was supposed to pick the car up. Didn’t seem at all apologetic about the delay. I went to pick up the car at the time I was told the car would be ready and it was not ready for pick-up. After waiting, upon inspection, I identified a few spots that needed to be fixed. Took about an hour in total to pick up the car. It would be extremely helpful to have more realistic time estimates, in general.
My Experience - 5.0/5.0 -
I was walking into your shop last night to pick up my car from Kevin Daly. As I walked in, I saw this gorgeous example of an Aston Martin DB11. I was stunned at how beautifully reflective it was. I honestly didn't think it was mine. Mine had never looked that good, not even from the dealership. It wasn't until I got closer that I quickly realized it was mine. And I fell in love with the car all over again. I was so excited I couldn't help but stop and take pictures. I was referred to your shop by a friend and a colleague that works at your BMW store. I had gone to four other shops for quotes/opinions but felt the most confident after a conversation with Kevin. Money is always a factor, but Kevin's expertise is what made my decision so easy. I knew there was no one better in the Chicagoland area that could be taking care of my car. He didn't miss a single request. Every nit-picky item I asked him to perfect was done above expectations. Thank you for the beautiful results, thank you for your time, and thank you for making my jaw drop!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This will sum it up for you - I got a call from Kevin Daly that my car was ready to be picked up. I had gotten a ride to your facility and was dropped off by the back entrance gate. I walked around to find an opening and saw this gorgeous example of an Aston Martin DB11. I thought it was such a coincidence to have two DB11's in the shop at the same time, but I couldn't help but secretly get exceptionally envious of how this other DB11 looked. It was flawless, with that aggressive stance and pearlescent shine that is unmistakable for an Aston Martin. As I got closer, I realized that wasn't someone else's... That was my DB11. The work that Kevin oversaw produced an absolutely exquisite result. It made me fall in love with my car even more than I had before. In general, my expectations are hard to meet, let alone beat, but Kevin's are apparently even more obsessive than my own. And that is appreciated beyond any amount of words I can write in praise. I went to other shops before meeting with Kevin to get a quote, including the Aston Martin shop that was in my own area. Some were cheaper (albeit, they wanted to do less work), all were more convenient to get to, but I knew there would be no one else better suited for the job than Mr. Daly, and I am so glad I was right about that. You have a lifelong customer because of him. Honorable Mention: Sebastian Zielinski of Perillo BMW for this referral.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service as always, thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pat and his crew absolutely killed it again. My Trackhawk had a chipped up front bumper and they made it look showroom after they were done. Cannot ask for anything more that great work but these guys provide great Customer Service to go along with it. Thanks again for the hospitality!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everyone I know will hear about this Place
Repair Quality - 5.0/5.0 -
Everything went perfect
Customer Service - 5.0/5.0 -
Customer service from aldin was exceptional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Really no competition
Repair Quality - 5.0/5.0 -
Terrific paint quality
Customer Service - 5.0/5.0 -
Easy to get a hold of. Got updates.