Perillo Collision Center
In operation 22 years.
For nearly 50 years the Perillo name has become synonymous in Chicago with the world’s finest automobiles. Since 2005, Perillo Collision has continued that legacy, providing an uncompromising commitment to the satisfaction of every client we serve. Perillo Collision’s commitment means always putting your safety and your vehicle’s integrity first. We only repair vehicles according to manufacturer-specific repair instructions. We are able to do this by using only manufacturer designed tools and equipment made specifically for your vehicle. This ensures that your factory warranties are maintained, that your vehicle’s performance and safety systems are returned to pre-accident condition, and that you get the highest possible resale value for your vehicle when you go to sell or trade it in. Perillo Collision provides genuine collision services for the brands we sell and service every day. We are the only Certified BMW, Bentley, and Maserati Collision Center in Chicago.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (241)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dan is the best. He took great care and interest in making sure my car looks it best.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Ive already recommended perillo collision to 3 people
Repair Quality - 5.0/5.0 -
Earl is the best
Customer Service - 5.0/5.0 -
Top notch on top of everything
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great and the work was quick.
Customer Service - 5.0/5.0 -
My advisor communicated very well.
Returned Clean
Likely to Recommend - 3.0/5.0 -
Very pricey if not covered by insurance
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dan was great to work with and so communicative while my vehicle was in the shop. He made sure to align my car being completed with my schedule. I greatly appreciated the service! Spectacular!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team did a great job and Patrick thankfully the me some options on how the repair could be carried out (other shops did not). Highly recommend Perillo Collision to others!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A+!! The customer service, performance, and process was superb. I took my X3 in for the pre-paid full service package and was greeted by Dan Carden. Dan walked me through all the things they would fix and explained the process. I hadn't even noticed some of the dings Dan pointed out! He followed up with me periodically to let me know how it was going and finally that my X3 was ready. When I arrived Dan was there again to greet me and showed me the results. Amazing!! I can't thank Dan and everyone at Perillo Collision for the great work. Definitely looking forward to my next visit.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Missing part, must lose car again for a dsy.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Job still isn't finished. Communication should be better
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ohel kept me informed almost daily on status of repairs. He was very responsive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I am very dissatisfied. I want to share my experience of repairing the car. I can start with the key, when I send the car here for the first time. I took the police report and told them that my car was stolen and the car keys were also stolen. Now the car is found, but the key is not available, so when my car is repaired, I need to get a car key again. I think anyone who is a normal person should understand what a car key thinks. I have every reason to believe that he discriminates against me because I don’t speak English, so I play languages with me. Do you think I just need a stick? He told me at the time that because of my choice of number 4, BMW had only mailed this stick. The rest must be re-mailed. I don’t need to call BMW customer service. I can be sure. Re-match a car key, BMW will be equipped with a complete set of key replacement. Could it be that he thought that when I was robbed, the robber only snatched the stick in the key? Finally, when I finally asked him about the sos fault on the dashboard, and my car keys did not work. Should I go to a BMW dealership to let them turn it on again, but he told me that he wanted me to send the car to him. It takes two days to figure out what the problem is with my car. Well, I am a person who can't repair a car. I figured it out in only five minutes. I just got an English-speaking friend to help me call BMW customer service. Yesterday I had enough of him playing with me countless times. Choose yourself to go to a BMW dealership. When he knew where I went. He just remembered and told me to remember to give them the other key. What if I still chose to find him yesterday? Will he tell me two days later, that is tomorrow, when I go to pick up the car? Next is the weekend rest. I have to wait 2 or 3 days again? I just don't know English, but I am not a fool. He is playing tricks on me, I know. I am a big fan of BMW. I often recommend that my friends choose BMW. But I didn't expect such a thing to happen in BMW's recommended workshop. It is not possible to send pictures here. If possible, I can provide all chat records
Customer Service - 1.5/5.0 -
I am very dissatisfied. I want to share my experience of repairing the car. I can start with the key, when I send the car here for the first time. I took the police report and told them that my car was stolen and the car keys were also stolen. Now the car is found, but the key is not available, so when my car is repaired, I need to get a car key again. I think anyone who is a normal person should understand what a car key thinks. I have every reason to believe that he discriminates against me because I don’t speak English, so I play languages with me. Do you think I just need a stick? He told me at the time that because of my choice of number 4, BMW had only mailed this stick. The rest must be re-mailed. I don’t need to call BMW customer service. I can be sure. Re-match a car key, BMW will be equipped with a complete set of key replacement. Could it be that he thought that when I was robbed, the robber only snatched the stick in the key? Finally, when I finally asked him about the sos fault on the dashboard, and my car keys did not work. Should I go to a BMW dealership to let them turn it on again, but he told me that he wanted me to send the car to him. It takes two days to figure out what the problem is with my car. Well, I am a person who can't repair a car. I figured it out in only five minutes. I just got an English-speaking friend to help me call BMW customer service. Yesterday I had enough of him playing with me countless times. Choose yourself to go to a BMW dealership. When he knew where I went. He just remembered and told me to remember to give them the other key. What if I still chose to find him yesterday? Will he tell me two days later, that is tomorrow, when I go to pick up the car? Next is the weekend rest. I have to wait 2 or 3 days again? I just don't know English, but I am not a fool. He is playing tricks on me, I know. I am a big fan of BMW. I often recommend that my friends choose BMW. But I didn't expect such a thing to happen in BMW's recommended workshop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service! Dan Carden was extremely helpful with scheduling, and making sure that my car was detailed with care.
Customer Service - 5.0/5.0 -
Great customer service - kudos to Dan Carden!
Returned Clean
My Experience - 0.0/5.0 -
The work done to the car looks good, however there was little to no communication as to when our car would be done. We had to chase down answers. 3 weeks for some minor repair work seems excessive.
My Experience - 5.0/5.0 -
Amazing job!! Dan was the ultimate professional
Likely to Recommend - 5.0/5.0 -
I will recommend
Repair Quality - 5.0/5.0 -
Dan was amazing and the entire process was simple and easy
Customer Service - 5.0/5.0 -
I was kept up to date by DAN and never went without knowing what was what.
Returned Clean
My Experience - 5.0/5.0 -
Your staff did a great job with the detailing of my X3. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good experience, I’ll be back
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I would have given a 10, except, it wasn't clear to me - sort of my fault, that the car got moved back to Clark St. I was not listening well I admit, but also, the service at the body shop was really good.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Estimation process was too slow and lacked communication.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Henry Miller was fantastic throughout the entire process.