Phil Long Collision
In operation 81 years.
Phil Long is a state of the art collision center and is a certified aluminum repair center. We are OEM certified for Ford, Kia, Hyundai, Corvette, and Subaru. We strive to provide world class customer service while delivering a superior product. Our culture is rooted from focusing on people, passion, process, and product to drive profit. We also pride ourselves to deliver completed repairs on average 2 days faster than our surrounding market.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You did a very good job, finished ahead of schedule, and kept me informed every step of the way. Who could ask for more? ,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding body work...
Customer Service - 5.0/5.0 -
Outstanding customer service. Amber keep me informed every step of the way. Christy was spot on with her assessment and ensured i was completely happy.
My Experience - 5.0/5.0 -
I need to bring it back so that my driver's side window controls for both passenger windows can be fixed. Other than that I am satisfied with the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I tell everyone about the great expiersnce received at Phil Long
Repair Quality - 5.0/5.0 -
This place is Awesome the general Manager is a Professional alwa. Could not ask for better.
Customer Service - 5.0/5.0 -
No faults identified above and beyond
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I felt the plastic rear bumper was well matched to the original color of vehicle.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Phil was nice & polite & pleasant to speak with. He thoroughly explained everything. Kept me up to date with the status of the repairs. Susie Smith
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
never
Repair Quality - 1.0/5.0 -
The customer service was great from Philp but the experience was terrible. I had to bring my car back because the paint job was poorly done. I got my car back and the rear end was done right but the front end still had the same issues but I did not want to bring it back due to the fact that I had been without a car for almost two weeks throughout this process. I also just did not want the headache anymore and you can only notice it when you're really close to the front end looking at it but still disappointed in the time it took and the service especially for the amount it cost. If anything ever happens to my car in the future I will never return to this place of business and I do not recommend this place if you are wanting quality work.
Customer Service - 2.5/5.0 -
Philp was a good guy but the other people I had to interact with on the phone were incompetent at one point they did not know where my car actually was and had to wait for Philp to come in the next day to locate. My car was dirty when I came to pick it up just over all bad experience
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Cindy was very knowledgeable and helpful. Her management got involved with some issues, and worked to get them resolved. Bottom line is that things happen, and the real test of a good service company is one that stands behind their work and gets involved to get things corrected. The staff at Phil Long has worked to achieve this.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Steve Calu helped so much. Great costumer service!!