Piazza Honda of Springfield
In operation 51 years, 11 years at this location.
Piazza Honda Of Springfield Dealership is family owned and has a state of the art Auto body repair shop that has been serving the community since 1975. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer service throughout the repair process including phone and emailing with vehicle owners. Our repair shop repairs all makes and models and specialize in Honda repairs
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Piazza did a great job but forgot to make me a key for my car as requested
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Needs additional work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mike was great and the text messages were an awesome way to keep me updated about the repair progress!
My Experience - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Prove to me that you professionally stand behind your work.
Repair Quality - 0.5/5.0 -
Work currently incomplete, and unacceptable. Have spoken to Rick Pillotson, regarding my dissatisfaction, just a few hours ago. As per our conversation, he is personally to get back to me tomorrow, to get car back in to get multiple issues rectafied!!!
Customer Service - 0.5/5.0 -
Read above!! I requested a return call, via message with receptionist x 1, via e-mail x1, via text x2, without any single return call. I had questions that I felt the need to discuss via verbal interpersonal communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mike texted me at least once a day with the status of the work which kept me informed, not guessing. Also the car was thoroughly cleaned prior to me picking it up. They also facilitated the return of the rental car. All in all, a job well done.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Car was not ready when promised Car was picked up with repairs not fully completed now we have to go back and get them finished and waste more time. Plus we had to pay for a rental for longer than expected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completed within the estimated time
Customer Service - 5.0/5.0 -
kept me informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Finished work was great personnel very personnel and knowledgeable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Completely satisfied with Piazza team and workmanship Would certainly recommend to others