Piazza Honda of Springfield
In operation 51 years, 11 years at this location.
Piazza Honda Of Springfield Dealership is family owned and has a state of the art Auto body repair shop that has been serving the community since 1975. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer service throughout the repair process including phone and emailing with vehicle owners. Our repair shop repairs all makes and models and specialize in Honda repairs
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Overall the repairs were done as expected very good. One of the repairs included changing the door skin of the passenger door on the drivers side which was done great, however the small back window behind the passenger seat, that looks into the trunk space, was taken off for some reason, perhaps it is part of the process in repairing the passanger door and was re-intalled crookedly and the interior of the driver door was scratched with visible dents.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
Interior of car was scratched and damaged. Back window that lookscinto trunk space was removed and re-installed crookedly
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The repair was great but the process was much, much longer than initially estimated (6 weeks)
Customer Service - 5.0/5.0 -
Really lovely people!
My Experience - 0.0/5.0 -
Out of all the things the car wasn’t washed after sitting at the collision center for two weeks..I felt petty saying something so I didn’t but also at the same time that’s a service/benefit for being a customer.
My Experience - 5.0/5.0 -
Team was awesome and kept me up to date!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic team, great repair work, and friendly staff all around. Thanks for an excellent, painless experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done! The flexibility from moving my appointment out one week to an easy check in process, adjuster on site, clear communication via text and status tracker, everything went better than planned. Service tech did an amazing job on replacing the headlight. Thank you for such a user friend process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer updates through text. Friendly service, offered to call Enterprise. Timeliness of the work and good looking repairs were the highlights of the experience.
Customer Service - 5.0/5.0 -
Excellent service. Available Lyft rides to and from shop. Very friendly staff and great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the work done. Car looks better now than before it was vandalized. Would definitely recommend to anyone who asks for a recommendation.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service
My Experience - 0.0/5.0 -
The scratch on my car is still not taken care even after multiple reminders and multiple delays and the team has asked me to Get my car back to get the scratch fixed.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The rear bumper has a section that is sticking up and is not flush with the rest of the bumper. Also, it seemed as though some of the crash damage paint was still on the car after the repair was done. I had to wipe it away with some effort to remove it, but thankfully it was removed. The rear parking sensor on the right side was going off this morning but nothing was in range and it kept alarming for a while before it turned back to normal. Not sure if that is related to the fix. Otherwise, the bumper looks good.
Customer Service - 4.0/5.0 -
I valued being informed of the updates on the car via text. I liked the wash and wax job on the car as well.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Our car looks unbelievable! An absolute pleasure to work with you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The whole process was very efficient. Everyone we encountered was very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, keep us informed about the status of the vehicle. Very professional and courteous. Also, vehicle was done with in the time limit they gave us. Thank you.
Customer Service - 5.0/5.0 -
Great.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0 -
The service department would get a 0 however the body shop was excellent and deserves a 10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was professional, friendly, and fixed perfectly. Thank you!