Piazza Honda of Springfield
In operation 51 years, 11 years at this location.
Piazza Honda Of Springfield Dealership is family owned and has a state of the art Auto body repair shop that has been serving the community since 1975. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer service throughout the repair process including phone and emailing with vehicle owners. Our repair shop repairs all makes and models and specialize in Honda repairs
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job on the repair. The Piazza team was very efficient, professional and courteous. Communication was excellent. Special thanks to Mike N & Heidi
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Very very slow. Car was in possession for 2 whole months. Service has NO interaction with Body in vice versa. No communication, slow Service!!!
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Except used parts were used
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They are awesome
Repair Quality - 5.0/5.0 -
They did an amazing job. I was so appreciative that they cleaned everything. If I could I would give them twenty stars!
Customer Service - 5.0/5.0 -
She was very nice!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
always. The team at Piazza Honda is always reliable and efficient with service accompanied with kindness and good humor. The end result it their work is completely satisfying.
Customer Service - 5.0/5.0 -
Already said everything.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repairs took an additional 7 days beyond the original estimate. I was told every day for 5 days that the car “should be ready today” and it wasn’t. It was extremely inconvenient forcing me to cancel Appointments I had because I kept being given communications it would be finished. It cost me $700 MORE than the original estimate. And after I picked the car up, I got an email saying I owe ANOTHER $700 for charges that were “missed”. The car looks great and everything seems to have been repaired. But I am deeply unsatisfied with the process, delays by the service dept and all the additional charges.
My Experience - 5.0/5.0 -
The team was great with communicating every process of my vehicle repair, excellent customer service and very helpful. I'm happy with my repair and overall experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From start to finish impeccable. Service, repair, contact was 10+
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely professional
Customer Service - 5.0/5.0 -
Professional