Piazza Honda of Springfield
In operation 51 years, 11 years at this location.
Piazza Honda Of Springfield Dealership is family owned and has a state of the art Auto body repair shop that has been serving the community since 1975. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer service throughout the repair process including phone and emailing with vehicle owners. Our repair shop repairs all makes and models and specialize in Honda repairs
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The bumper looks like new. Mike & the service manager went above and beyond to provide excellent customer service. Thank you.
My Experience - 5.0/5.0 -
Mike and his staff are very friendly and efficient. It took care of all my needs. And I felt comfortable taking my car to a Honda dealership. They stayed in behind they worked.
My Experience - 5.0/5.0 -
Linda is terrific! From the time I first spoke to her on the phone until the day I picked up my repaired car, she exemplified the best in Customer Service. You are lucky to have her. I also appreciate Mike Nero for keeping me informed throughout the entire time my car was in the shop. The fact that he and his team finished the work earlier than anticipated was also a huge plus. I am a very satisfied customer.
My Experience - 5.0/5.0 -
Loved the text updates. Didn’t mind that it was a little behind schedule as I had a rental. The end result is beautiful- my car looks like new!
My Experience - 5.0/5.0 -
My experience was top notch 5 stars across the board would love to give 20 stars .i really appreciate your team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mike & team were extremely professional, great communication & job well done within a timely fashion .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mike and Team were outstanding
Customer Service - 5.0/5.0 -
Mike and Team were outstanding
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Car interior was not cleaned after service. Also after 5 minutes from leaving the shop my car had a message saying low tire pressure. Whatever was done must have caused tire pressure to be low. Finally it took too long for repairs to be completed after parts came in. I received multiple texts with estimated completion dates that kept changing.
My Experience - 0.0/5.0 -
I picked up my Acura 2 weeks ago. When I started the truck it had an error message on the dashboard. One of the employees came out to check it, the device he used said everything was ok but the error message remained on the dashboard. He call a Acura tech who was supposed to check my truck the next day but no one called to set up the appointment. A lot of miscommunication and my truck still has the error message
My Experience - 5.0/5.0 -
Mike and Rick were absolutely wonderful to work with! They answered any and all of my questions (and there were a lot). They completed the repairs in a timely manner and kept me updated every step of the way. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great team and friendly atmosphere. The Honda team communicated with me every day about the service they were providing to my car. I appreciate their services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Terrible experience, car wasn't clean correctly. Interior was covered in dust from the Body Shop. Over spray on my entire vehicle. Rear glass installed with damages and scratches. Front door is making noise when opening and closing it. I will never recommend this Body Shop, still trying to get these issues resolved but the manager is too busy to resolve my issues
Likely to Recommend - 1.5/5.0 -
Not very satisfied
Repair Quality - 1.5/5.0 -
Vehicel fixed , but still have problem
Customer Service - 1.5/5.0 -
Not good
My Experience - 5.0/5.0 -
My outside passenger side mirror had been vandalized and required replacement. Piazza Honda did its expected satisfactory job replacing it. Thank you
My Experience - 5.0/5.0 -
Auto Body shop is second to none. Service department came through as promised. Thanks Mike, Linda, and Rick.