Piazza Honda of Springfield
In operation 51 years, 11 years at this location.
Piazza Honda Of Springfield Dealership is family owned and has a state of the art Auto body repair shop that has been serving the community since 1975. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer service throughout the repair process including phone and emailing with vehicle owners. Our repair shop repairs all makes and models and specialize in Honda repairs
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I was told my vehicle was ready for pick up on 12/1/23 at 9:30 am. I arrived about 11am, very excited to finally pickup my car. After paying my bill, the car was brought around. They gave it a nice car wash and the wheels were gleaming. When I looked in my truck, I found a new tire that should have been installed. I had to wait an hour for them to install the new tire. They gave me the car and everything is shiny except the new tire they just finished putting on. I get in my car and drive home. The next day, 12/2/23 at about 1:45 pm. I run an errand. I can't get home because I can't get the car out of park. I had the car sent back to your shop by a wrecker, toe truck that evening. Picked the car up 12/5/23 after repair, got it home and I found everything in the compartment between the front seats soak and wet. So I was not happy with my experience with Honda.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 0.5/5.0 -
Mike was extremely rude to throughout the whole process. When I would call he talked down to me, he claimed to text me updates but most of the time I received the texts after I called for an update. He did not give me a clear timeline when my car would be finished.
My Experience - 5.0/5.0 -
Very happy with my car. Mike and Lynda did an outstanding job! Professional, courteous, and most importantly knew their stuff!! Thank you!! Charles L.
Likely to Recommend - 5.0/5.0 -
Would definitely recommend.
Repair Quality - 5.0/5.0 -
No complaints. Mike and Lynda took care of everything.
Customer Service - 5.0/5.0 -
Very happy.
My Experience - 5.0/5.0 -
From the first time I met Lynda she was fantastic! She helped me obtain an estimate from Mike within 1 day and helped accommodate me with the entire repair in a quick complete and efficient way. The car repair itself went super smoothly and was completed before it was estimated t be done. All great things!!! I’m grateful and pleased with the service!
My Experience - 5.0/5.0 -
Thank you so much
My Experience - 0.0/5.0 -
I received a text message stating my car was done. Mike being a manager should have checked my car before saying my car was done, which it wasn't. He told me the car was done when I arrived and i explained to him the bumper was never replaced. This is the 3rd time. It's an inconvenience for me. Now I have to come back again, when this part should have been done.
My Experience - 5.0/5.0 -
Repair shop representatives were friendly and helpful. After the repairs, the car looks brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
A job well done !!!! I’m completely satisfied with the outcome of my vehicle.
My Experience - 5.0/5.0 -
Of course I wish the repair could have been done more quickly. However, the result is great. My car looks good (for being 6 years old) and everyone I interacted with was professional and friendly.
My Experience - 5.0/5.0 -
I appreciated the text updates. Everyone was friendly.