Piazza Honda of Springfield

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Repairs were done well and in timely manner and upon completion the car looked like it had a mini detail. Super clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

You need to fix my vehicle immediately. You discarded the entire wire harness attached. Now I have a vehicle with a bad temp sensor and the engine light is now on. You also have to repair the lock that was damaged during repairs. Also you need to respond to my last 2 phone messages. I can’t begin to tell you how frustrated I am with this experience

Customer Service - 0.5/5.0

My Experience - 5.0/5.0 -

Please shout it from the roof tops.Linda Johnston at the body shop is absolutely top notch. She knows how to deal with insurance and car rentals. Her expertise and ability to expedite transactions goes above and beyond. Plus she’s ever so pleasant in person and on the phone. Treasure her!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Linda goes way above the standard for service. She is super competent, friendly and is able to expedite the transactions so professionally.

My Experience - 5.0/5.0 -

Linda and Mike were very helpful to make sure I am satisfied with the service. Especially Linda made everything as easy as possible for me.

My Experience - 5.0/5.0 -

They did an excellent job repairing the damages to my car. It looks great!

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Mike and Lynda were very knowledgeable and helpful. They accommodated me on a short notice and my car was fixed and ready on time as promised! We have always been loyal to Piazza! Thank you! Josiane Mariette

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

The staff was very kind, friendly, and knowledgeable. They went above and beyond to assist me with my car repairs and even helped me with some issues that I ran into with the insurance company’s claim.

My Experience - 5.0/5.0 -

Staff kept me up to date in a timely manner and did the work quickly

My Experience - 5.0/5.0 -

Went about as smoothly as it could.

My Experience - 5.0/5.0 -

Great service. They keep you updated. No drama. My vehicle was done less than I expected. Plus my vehicle was even detailed wash and clean. A top 10 rating

My Experience - 5.0/5.0 -

I never had an accident before. The person hit me and I had to deal with their insurance company. Mike was fantastic he guided me through the process. Communicated regularly with me and the insurance company. My car looks like new. My dealer sent me to the collision center. Best recommendation ever. Thanks 👍 Mike and team.

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Mike & Lynda were extremely responsive and helpful during the process.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Everyone was friendly & helpful. Repair was done professionally, & I received my car a day earlier than expected. I was well pleased with everything.

My Experience - 5.0/5.0 -

Good job. Thanks again.

Likely to Recommend - 1.0/5.0

Repair Quality - 1.0/5.0 -

Piazza Honda has forgotten what customer service is.

Customer Service - 0.5/5.0

My Experience - 5.0/5.0 -

Mike did an amazing job of not only fitting me in for body repair, but also giving me the white glove treatment on pick up. Thanks Mike!