Planet Ford 635 Collision Center
Complete Repair facility providing complete collision and maintenance services on all makes and models. Specializing if frame and aluminum repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is my second time having to bring my car in for repairs within two months of each other, and I am definitely impressed with the quality of work. I feel like I got my car back brand new considering the damage that was done the first and the second time. I specifically like that I get notification and updates via text regarding my vehicle if a part was on backorder or there was some issue delaying a time that was anticipated for receiving my vehicle back I was always informed. Also, if ever I called in I actually talked to physical human being. Best part ever so keep up the work the service render was extraordinary, exceptionally amazing and professional.
Customer Service - 5.0/5.0 -
Like I said in the previous message, the service was exceptional, especially when it came to customer service and actually talking to a physical human being assist me with answering any questions I may have regarding my vehicle.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
I love the way my car is looks. They did a great job with the repair. However, my key was broken and taped up in which I was disappointed. It needs to be replaced. It was close to closing and the service desk person was trying to leave for the day.
Customer Service - 3.5/5.0 -
The service personnel seemed ready to leave and did not suggest any options to my key complaint. I did appreciate Judy for constantly following up with me on the status of my car.
Returned Clean
My Experience - 5.0/5.0 -
Everything was good, from the repairs to the communications
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks absolutely beautiful.
Customer Service - 5.0/5.0 -
Both people with whom I dealt (Tina and the gentleman in charge of quality control) were very professional, kind and patient.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy with repairs and extremely appreciate the customer service we received at drop off and pickup..Don and Cindy Gray
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very helpful and they took care of everything I asked. I would definitely recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Overall, the experience was great! I was able to get my car fixed quickly without the hassle.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
100% recommend getting your vehicle fixed at Randal Reeds Planet Ford Collision. They provide an outstanding service to all customers. They provided detail updates throughout my repair process. They also guarantee lifetime warranty on any of their work.
Customer Service - 5.0/5.0 -
Taking my vehicle to Planet Ford Collision was a great decision. Customer service was 10/10. Tina and her crew kept me updated throughout my repairs. Would highly recommend taking your vehicle here!
Returned Clean
My Experience - 5.0/5.0 -
Everyone was delightful to work with