Planet Ford 635 Collision Center

5.0 (420reviews)
100%
2766 W. Kingsley Rd.,  Garland,  TX  75041

Complete Repair facility providing complete collision and maintenance services on all makes and models. Specializing if frame and aluminum repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford

Reviews (420)

Likely to Recommend

Repair Quality

I am very pleased with the work y’all guys did to my car I will come back anytime if I need your guys again thank you very much

Customer Service

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At least through the insurance...worst part is I used to deliver your paint through J&J paint supply and that's why I chose your place to bring my car to.

Repair Quality

I took my car for repairs on 8/27 and got a rental they said it was ready 9/4 but they called 5:30pm for me to pick it up and since I was going out of town until the 8th They said if I keep the rental I was responsible for the bill, so I drop off the rental went out of town and picked went 9/8 to pick it up...when swing by to pick up my car there were a few things that weren't quite right but since it was afternoon already I took the car and we arranged for me to come back and they were to fix it. Payed my deductible, I brought the car back 9/10they offered a rental but I passed because it was going to be ready next day...I got a text message Friday afternoon almost closing time saying it won't be ready until Monday 9/14 afternoon...today I called Gieco and they called you guys to check and just to get the news my car won't be ready until tomorrow...I'm pretty dissatisfied, and with no car since Friday...but the deductible got charged.

Customer Service

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Repair Quality

Customer Service

Excellent customer service!

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Repair Quality

Very friendly staff

Customer Service

Easy and fast

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Repair Quality

Paint color matched exactly and parts were placed accurately

Customer Service

Friendly and attentive

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Excellent

Customer Service

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Repair Quality

All was ok, except on the passenger door, window area, the black plastic piece fell off and will not stay, which means taking the vehicle back up to you to look at and either fix and or replace this piece

Customer Service

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Customer Service

A1 customer service. Everything was prepared quickly and I was in and out in no time

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Repair Quality

Customer Service

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Repair Quality

The paint quality is excellent. However, the replaced driver door is installed such that the rear edge is approximately 1 mm high, allowing the body crease to not align and the top weather strip to not seal flush at the top, rear of the door. Everything else seems excellent.

Customer Service

Couldn't ask for better service hospitality.

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Repair Quality

Bumper is wrong and front end collision light is on

Customer Service

Front end collision light on and wrong bumper

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Repair Quality

Customer Service

Likely to Recommend

Great job on my car

Repair Quality

Roy the body shop manager was great. They did a great job on my car. The only thing I had 2 explorer loaner cars, the first was p platinum explorer and had 400 miles on it. Drove it to my house and had to take it back, it had all kind of warning lights. When I took it back they gave me a explorer the next step down and it did the same thing plus had no power steering , so I took it back and got something else. Now if I had bought the first platinum explorer and it did that I would have been pretty upset. It probably cost 60K. But I appreciate the use of your cars, it was very helpful to me. Actually I was going to call Roy and tell him thank you for everything but got busy and never did.

Customer Service

Every one was great especially Roy