Planet Ford Collision
In operation 29 years, 26 years at this location.
Planet Ford Collision is an onsite repair facility in Spring, TX, that handles multiple automobile brands. The center is known for its specialty aluminum repair department, catering to modern trucks, and a waterborne paint center that offers a lifetime guarantee on repairs. Key services and features include: Specialty repairs: The facility is equipped to handle multiple lines of vehicles and specializes in aluminum repairs for trucks. Quality painting: It utilizes a waterborne paint center for a precise finish, offering a lifetime guarantee on these repairs. Technology and training: The collision center has state-of-the-art equipment and factory-trained technicians to diagnose and resolve a variety of repair problems. All makes and models: While it is an authorized Ford body repair center, it also services other domestic and foreign cars, trucks, SUVs, and EVs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Becky Shelby was the most awesome Rep I have ever dealt with at Planet Ford.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really good job. I am very happy.,
Likely to Recommend - 5.0/5.0 -
No question to say as there are a good business.
Repair Quality - 5.0/5.0 -
Very good job body and paint. I am satisfied.
Customer Service - 5.0/5.0 -
Very good job body and paint. I am satisfied.
Returned Clean
My Experience - 5.0/5.0 -
Israel was great, straight forward honest professional experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I will never bring my vehicles to Planet Ford for body shop repair or recommend them.
Repair Quality - 1.0/5.0 -
Took more than 2 months to repair small dents to roof, door, and replace sunroof!!
Customer Service - 1.5/5.0 -
No sense of urgency, no quality inspection, technicians with no experience to repair sunroof from a Ford vehicle!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Installed a damaged (supposedly new) tonneau cover. Left rear tail light returned with water inside. Weather cover for bed 110 outlet was removed and by tearing off.
Customer Service - 2.5/5.0 -
Communications could be much better. Carwise app is useless.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Repair was satisfactory, but completion date promised was changed three times which was unsatisfactory.
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
I had to keep calling to check then progress.
Likely to Recommend - 0.5/5.0 -
Yeah definitely not.... I almost wanna switch to a camaro after this experience and see if chevy can treat me better
Customer Service - 2.0/5.0 -
Lots of bs delays and update.
My Experience - 0.0/5.0 -
Took way too long Almost 2 months Picked up with problems it didn’t have when when we dropped off. Would never recommend your service.
Likely to Recommend - 0.5/5.0 -
No way
Repair Quality - 0.5/5.0 -
Horrible service Took almost two months & the truck still not working correctly. Would not recommend for future repairs.
Customer Service - 0.5/5.0 -
Never got any progress reports
Returned Clean
My Experience - 0.0/5.0 -
My truck is not completely fix l still have problems with the right reel I’m sorry but I’m not happy with the service that I have been receiving
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
I couldn’t pick up my truck myself so I send my wife to pick it up when they notify me that was ready when she was fixing to leave she find out that the passengers, side lock, and unlock button wasn’t working she went back inside to let them know and they said bring it back tomorrow and we’ll take care of that I told myself OK that could happen she went back the next day and then they did fix that but when I got home the same day I did a inspection on the truck just to find out there. was some scratch on They didn’t take care. a belt molding on the window on the running board plastic caps not installed right I sent an email to that guy along with some pictures and he said bring it back when she took her back they fix the scratches and the running board caps but didn’t have the molding for the window so right now I’m still waiting this will be the third time for me to go back I am a little bit disappointment because I choose that dealership. because I want a professional to work on my truck well at least that’s what I was thinking.