Planet Ford Humble-Tx

4.7 (392reviews)
96%
19000 Eastex Fwy,  Humble,  TX  77338

Planet Ford's auto body shop is here to take care of all your automotive collision repair needs. We provide complimentary auto body repair estimates. Our staff members are all factory-trained professionals: Serving the Community Since 1974 Authorized Ford Body Repair Car Paint Specialty Auto Paint Scratch and Dent Repair Paintless Dent Repair Preferred Shop by Most Major Insurance Companies Windshield Repair Windshield Replacement Quality and Finish You Expect From the Best Randall Reed's Planet Ford on Hwy. 59 serves the auto repair needs of Humble, Kingwood, Atascocita, Conroe and the greater Houston area. Our award-winning team combines the best body repair equipment and technology with factory-trained, experienced collision repair professionals who work in a factory-authorized facility using genuine Ford parts.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Jeep
Kia
Ram
Rivian Passenger – R1T/R1S

Reviews (392)

Likely to Recommend

Repair Quality

Jonas was fantastic to work with and they made my truck like it was on the showroom floor!

Customer Service

Jonas was great!

Returned Clean

My Experience

The workmanship was professional. Was done in a timely manner. Price was great

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Aside from stain on backseat of car 😊which will be taken care of, Jonah and the team were great at communicating and in a friendly manner. He even went all out and gave me a ride when I was dropped off a few blocks away and I had a ankle injury so that was very much appreciated.

My Experience

Repair work was flawless. Communication was great. And the interior cleaning was out of this world! Lots of dog fur and they got it all! Much appreciated!

Likely to Recommend

Repair Quality

Excellent service and communication. I really appreciate the car detailing!

Customer Service

My Experience

Work excellence along with good ethics and integrity, has been shown on our vehicles a few times. I do recommend their services.

Likely to Recommend

Repair Quality

Great customer service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The accident damage was repaired nicely but was returned the vehicle with low air tire pressure

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Jonas was very helpful and kept us updated on the progress of our vehicle. The service was excellent

Customer Service

Jonas was very helpful and kept us updated on the progress of our vehicle. The service was excellent

Likely to Recommend

Repair Quality

Great people awesome service even allowed me to come on a Saturday

Customer Service

Likely to Recommend

Only concern would be transportation. Especially for seniors such as myself

Repair Quality

Very pleased with repair

Customer Service

Custom service was good. Would have appreciated assistance getting home but it was not available.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jonas was very helpful and informative. The shop did an awesome job on my repair. Jonas even washed my truck after which he didn’t have to do, but that goes to show you the customer service at Planet Ford is A+! Thanks guys I appreciate yall!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I've been a planet for/Richard Benitez customer for 30+ years. I don't plan on changing now.

Repair Quality

It took way too long in my opinion to fix 2 new tires 1 rim replaced, 1 rim fixed, alignment, 1strut and some paint. They also left a large rubber wheel lining inside the vehicle that I had to make a special trip to dispose of.

Customer Service

Almost every contact with Jonas was made by me except for once. He was very nice each time, but I've had my car in Collision several times at planet ford and for more extensive damage and for this relatively minor damage it seemed to long and communication wasn't there unless initiated by me.

Likely to Recommend

Repair Quality

Professional, delivered the car sooner than expected. Very easy process

Customer Service

My Experience

Planet Ford staff was very professional

Likely to Recommend

Repair Quality

They did a great job. Jonas was my service agent and made the process super easy and convenient

Customer Service

My Experience

I had an excellent experience with Planet Ford Collision in Humble. The entire team was professional, friendly, and kept me informed throughout the repair process. A special thank you to Jonas—he was by far the best person to work with. He was knowledgeable, responsive, and made the entire experience smooth and stress-free. He took the time to answer all of my questions and made sure everything was handled properly. The repairs were completed with great quality, and my vehicle looks fantastic. I highly recommend Planet Ford Collision, and if you have the opportunity, ask for Jonas

Likely to Recommend

Repair Quality

One of the main issues was not addressed which was the steering wheel stiffness it was not even noted I was told the truck was ready I get there the issue is still present im very disappointed with the customer service

Customer Service

One of the main issues was not addressed which was the steering wheel stiffness it was not even noted I was told the truck was ready I get there the issue is still present im very disappointed with the customer service