Planet Ford Collision
In operation 29 years, 26 years at this location.
Planet Ford Collision is an onsite repair facility in Spring, TX, that handles multiple automobile brands. The center is known for its specialty aluminum repair department, catering to modern trucks, and a waterborne paint center that offers a lifetime guarantee on repairs. Key services and features include: Specialty repairs: The facility is equipped to handle multiple lines of vehicles and specializes in aluminum repairs for trucks. Quality painting: It utilizes a waterborne paint center for a precise finish, offering a lifetime guarantee on these repairs. Technology and training: The collision center has state-of-the-art equipment and factory-trained technicians to diagnose and resolve a variety of repair problems. All makes and models: While it is an authorized Ford body repair center, it also services other domestic and foreign cars, trucks, SUVs, and EVs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The guys did an amazing job repairing my vehicle. Jose Chavez was very helpful keeping me updated along the way.
My Experience - 5.0/5.0 -
Done when promised with regular updates sent via text and my Edge looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I had to return again so that passenger front door handle could be reconnected after it was left unconnected from collision repair. I just had to wait 10 minutes and Dustin got it reconnected. It must have been an oversight from the team that did my collision repair.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jose is a true professional his customer service is unmatched
Likely to Recommend - 5.0/5.0 -
I was referred by my brother Jimmy Huchin and many years ago I also had repairs for my 1998 Ford Mustang
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very friendly and very thorough.
My Experience - 5.0/5.0 -
Becky made sure I was kept abreast of the changes that were added to the repairs and how the timeline could change. She fought for newer parts whenever she could and my truck looks like a newer model.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer services and care.
Likely to Recommend - 5.0/5.0 -
Rained soon as a pulled off
Repair Quality - 5.0/5.0 -
Great customer service and care always.
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Finished product looked great. The replaced door could have been aligned better. It may require a return to the shop for re-alignment.
Customer Service - 4.5/5.0 -
Becky did a great job keeping me advised on the repair of our 2018 F-150 Platinum. Finished product looked great. Thank you, Becky!
Returned Clean
My Experience - 5.0/5.0 -
Jose and Becky were awesome, from working with my insurance company, to keeping me updated on repair status, and then circling back to make sure all my requests were fulfilled before releasing my vehicle back to me. I had an awesome experience and appreciate Planet Lincoln making a stressful experience a lot easier with their excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took longer then I was told or expected for the repairs with cost me more money on rental. I have not had an accident in almost 50 and have never been to a collision shop. I did not know the procedure. I was not use too nor comfortable about doing all my bushiness at the receptionist desk where you have to stand up and talk to the repair technician in the hall. It was like drop off your truck to a valet and pick it up later. No information was given unless you asked. I'm not complimenting or reprimanding as I was told. If that's business I guess I have update. I will call later, I have some questions about the repair on my passenger mirror.
Customer Service - 4.5/5.0 -
I don't understand why the customer is not informed about the details of the repairs. I just given a receipt with a whole lot of stuff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great Job and Service!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Seamless- very easy process