Planet Ford Collision
In operation 29 years, 26 years at this location.
Planet Ford Collision is an onsite repair facility in Spring, TX, that handles multiple automobile brands. The center is known for its specialty aluminum repair department, catering to modern trucks, and a waterborne paint center that offers a lifetime guarantee on repairs. Key services and features include: Specialty repairs: The facility is equipped to handle multiple lines of vehicles and specializes in aluminum repairs for trucks. Quality painting: It utilizes a waterborne paint center for a precise finish, offering a lifetime guarantee on these repairs. Technology and training: The collision center has state-of-the-art equipment and factory-trained technicians to diagnose and resolve a variety of repair problems. All makes and models: While it is an authorized Ford body repair center, it also services other domestic and foreign cars, trucks, SUVs, and EVs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jose did an excellent job throughout
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole process was handled professionely and loss time of the truck doen time wasfast
My Experience - 0.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Justin was very helpful and made sure I stayed informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As always, customer service was outstanding.
Customer Service - 5.0/5.0 -
Especially Glen! He took extra time to help me when I know he had so many other things going on.
Returned Clean
My Experience - 5.0/5.0 -
Great experience with Jason!
My Experience - 5.0/5.0 -
Your team went far above and beyond when you repaired my car. For example the interior of my car was filthy when I brought it in. There were set-in stains on the cloth seats. I thought they replaced the entire interior of my car when I got it back. It was SPOTLESSLY inside and all of the stains were GONE. Not only was the interior cleaned but the exterior was spotless too. I cannot think of anything more the staff at Planet Ford could have done to make my experience any better. This was as close to perfect as I've ever been treated. THANK YOU!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great all around service. Went above and beyond my expectations. Thanks to Mark and Alan.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
A piece related to the repair came off and created a very scary driving situation.
Customer Service - 2.0/5.0 -
Car was not finished when expected. Was not kept in the loop with progress. Renting car out of pocket during repairs.
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Slow. Didn't repair it correctly the first time.