Planet Ford Collision
In operation 29 years, 26 years at this location.
Planet Ford Collision is an onsite repair facility in Spring, TX, that handles multiple automobile brands. The center is known for its specialty aluminum repair department, catering to modern trucks, and a waterborne paint center that offers a lifetime guarantee on repairs. Key services and features include: Specialty repairs: The facility is equipped to handle multiple lines of vehicles and specializes in aluminum repairs for trucks. Quality painting: It utilizes a waterborne paint center for a precise finish, offering a lifetime guarantee on these repairs. Technology and training: The collision center has state-of-the-art equipment and factory-trained technicians to diagnose and resolve a variety of repair problems. All makes and models: While it is an authorized Ford body repair center, it also services other domestic and foreign cars, trucks, SUVs, and EVs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
Excellent Work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire process went smoothly, and all staff were very nice. I would definitely recommend Planet Ford to anyone.
My Experience - 5.0/5.0 -
Mark was absolutely amazing. He knew what he was doing and was very knowledgeable. I will definitely come back to planet ford when I need to.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0 -
They fixed the damage from the accident beautifully but upon getting my car back I noticed scratches on my car that weren't there before.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was timely, updated, and as promised. Great service!
My Experience - 5.0/5.0 -
Job well done. As a former employee of the Planet Ford family. I can feel confident that my car was well taking care of. Alan B. gave me the insurance that my car would be taken care of properly by my insurance and it was. Thanks Alan B.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
okay
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Check engine light on, rear window defroster in op, 430 miles put on the csr, grease on passenger seat and glove box, car not ready when promised
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
As always, they did an amazing job!
My Experience - 5.0/5.0 -
Great job!!#
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
again, it took 3 times after i did the initial inspection before it was ready so no you would think a big company like ford, they would have a quality inspector before calling the customer
Repair Quality - 0.5/5.0 -
they called and said the vehicle was ready, i called the insurance company to tell them Planted Ford said the vehicle was ready, when I inspected the vehicle I found 5 things that was wrong, so i called the insurance & told the vehiclewasn't ready, the insuance said that since ford said the vehicle was ready, ford was going to pay for the rental until it was ready, Marked called me that same day and said it was ready, again I did an inspection and found 3 of the 5 problems wasn't repaired properly so Mark told me to keep the rental until it was ready that Ford was going to pay the rental, 3 days later Mark called and said it was ready, finally it was ready, it seems like ford don't have a quality inspector making sure the work is done before calling the customerI shouldn't have gone there 3 times before the vehicle was ready, it might not be important to Ford but my time is valuable, that's why I gave a # 1 as the performance & satisfaction, and no, I wouldn't refer any friends to Planet Ford for any repairs.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would suggest the collision center, not the service center. We will switch service in the future to Tomball.
Repair Quality - 5.0/5.0 -
Mark and Brittany in the Collision Center were the best service we have ever received at this Ford center in more than 10 years as loyal customers.
Customer Service - 5.0/5.0 -
Only with the Collision center. Through regular service would be 0-1. We have 2 generations of family members at this Ford. My car was damaged during a $600 part replacement and never repaired nor interested to do so, husbands last service they tried to sell him a battery when his F350 has a kill switch (porter didn't know how to start the car), during mom's last service, the porter brought her the wrong Lincoln MKX.
Returned Clean
My Experience - 5.0/5.0 -
Very nice staff, Jose made sure my truck looked good before it was ready. Very happy.