Planet Ford Collision
In operation 29 years, 26 years at this location.
Planet Ford Collision is an onsite repair facility in Spring, TX, that handles multiple automobile brands. The center is known for its specialty aluminum repair department, catering to modern trucks, and a waterborne paint center that offers a lifetime guarantee on repairs. Key services and features include: Specialty repairs: The facility is equipped to handle multiple lines of vehicles and specializes in aluminum repairs for trucks. Quality painting: It utilizes a waterborne paint center for a precise finish, offering a lifetime guarantee on these repairs. Technology and training: The collision center has state-of-the-art equipment and factory-trained technicians to diagnose and resolve a variety of repair problems. All makes and models: While it is an authorized Ford body repair center, it also services other domestic and foreign cars, trucks, SUVs, and EVs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I couldn't ask for better service. They did an awesome job repairing my car. I highly recommend planet ford.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We appreciate the final touch of having a wash and wax! Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It took way too long for them to fix my car. I was called on Tuesday January 12th and a message was left saying that my car was ready. Then I received a call the next day saying that my car was not ready and then I never got it back until the following Monday. I would never suggest anyone take their car to Planet Ford ever.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done, and very quick. Thank you
My Experience - 5.0/5.0 -
Email notifications instead of text would be nice
My Experience - 5.0/5.0 -
The only complaint that I have, is that on the receipt says that it was wash and vacuum, but the only thing I notice was clean was the rims. It was dusty inside and outside. Next time please make sure a car is fully washed and clean if stated in the receipt.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
A number of problems with the work done, determining issues, locating the vehicle, keeping stories straight. I will say that planet ford was the best of all vendors involved.
Customer Service - 4.5/5.0 -
Jose was responsive and kept me up to date on all progress as well as worked with me to resilve problems that arose.
Returned Clean
My Experience - 5.0/5.0 -
I am very satisfied with the service and repairs,I will recommend to family and friends ,thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Unbelievable. Five times longer than they said it would take. It's coming back because the work still isn't done right!!! Horrible horrible place to do business with.
Likely to Recommend - 0.5/5.0 -
I will be telling everyone about the crappy work for sure
Repair Quality - 0.5/5.0 -
Awful!! Work still isn't done right.
Customer Service - 0.5/5.0 -
No contact at all except a couple of
Returned Clean
My Experience - 5.0/5.0 -
The service rep. was very helpful & concerned with our timeline needs, worked enthusiastcally to solve all concerns, the updates were great and appreciated. Also thanks to the repair techs for their skill, looks great. Good job everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the service you provided by. Keeping me with an update on the process of my car to me that is excellent customer service