Planet Ford Collision
In operation 29 years, 26 years at this location.
Planet Ford Collision is an onsite repair facility in Spring, TX, that handles multiple automobile brands. The center is known for its specialty aluminum repair department, catering to modern trucks, and a waterborne paint center that offers a lifetime guarantee on repairs. Key services and features include: Specialty repairs: The facility is equipped to handle multiple lines of vehicles and specializes in aluminum repairs for trucks. Quality painting: It utilizes a waterborne paint center for a precise finish, offering a lifetime guarantee on these repairs. Technology and training: The collision center has state-of-the-art equipment and factory-trained technicians to diagnose and resolve a variety of repair problems. All makes and models: While it is an authorized Ford body repair center, it also services other domestic and foreign cars, trucks, SUVs, and EVs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
José and the planet ford collision team did a fantastic job on repairing my f150 after an accident.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Everything was great and it was ready when you said it would be!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone has been very patient and courteous to me and I ask a lot of questions and can’t hear good! I want to let Planet Ford know they should be especially appreciative to each employee both managers and workers in the collision and quick service departments.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on the work and matching the paint color
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, Jose went above and beyond to get my vehicle repaired
Customer Service - 5.0/5.0 -
Team really worked to meet and exceed expectations
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I believe their is still something wrong with the vehicle, ever since it was retired their is a smell coming out of the vents that causes me headaches.
Likely to Recommend - 0.5/5.0 -
For all the reasons I have listed.
Repair Quality - 1.5/5.0 -
Antenna not put back on, my truck was covered in dust when I picked it up and I had to call 4 times (despite being told I would be called back) to confirm when I could pick it up.
Customer Service - 1.5/5.0 -
Awful.
My Experience - 5.0/5.0 -
Janice was real helpful and she even fixed my step down. She deserves a big pat on the back.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
It went as smoothly as it could.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Loved Becky!
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0 -
Flaw in the paint on the hood
Customer Service - 4.0/5.0 -
Up dates were timely and I was kept in the loop.
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
My Experience - 0.0/5.0 -
They did not complete everything that needed to be done and repaired.
Likely to Recommend - 3.5/5.0 -
Need to get the time estimates better. Or don’t take the vehicle until you are ready to work on it. Cost me 500$ in rental car.
Repair Quality - 5.0/5.0 -
Repairs are good
Customer Service - 4.5/5.0 -
People were friendly and helpful. One concern was the time to complete the repairs. Very small work but took three weeks.
Returned Clean
My Experience - 5.0/5.0 -
I’m very pleased with the work and with the staff from the young lady in the front office to the manager they were friendly and helpful from start to finish I will definitely let all my friends and family know should they ever require service on their automobile. Thank you,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All the work was completed it looks great the entire staff was easy to work with and very friendly. Thank you very much, I
Customer Service - 5.0/5.0 -
The work was done on time looks great the staff was friendly and easy to work with