Planet Ford Dallas

4.8 (949reviews)

97%

(214) 358-8860

3333 Inwood Road, Dallas, TX 75235

97%

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3333 Inwood Road
Dallas, TX 75235

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Planet Ford Dallas

See Photos

3333 Inwood Road
Dallas, TX 75235

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 34 years.

The Collision Center at Planet Ford Dallas Love Field can repair any damage to any make or model vehicle regardless of the damage. From small scratches, PDR (paintless dent removal), chipped paint, dents to major collision repair and full body restoration we can do it all. Our collision center in Dallas TX is your one-stop Collision Center, where we work with all insurance companies to get your claim handled quickly.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:00 am - 6:00 pm
Tue	7:00 am - 6:00 pm
Wed	7:00 am - 6:00 pm
Thu	7:00 am - 6:00 pm
Fri	7:00 am - 6:00 pm
Sat	8:00 am - 1:00 pm

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (949)

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Newest
Rating

740 Customers Rated

5 Stars

64.3% Complete

(610)
4 Stars

7.8% Complete

(74)
3 Stars

1.9% Complete

(18)
2 Stars

1.3% Complete

(12)
1 Star

0.7% Complete

(7)
< 1 Star

2% Complete

(19)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding repair quality, with many noting vehicles were returned looking brand new. The staff received high marks for professionalism, friendliness, and going above and beyond expectations. Communication was a standout strength, with customers appreciating frequent updates via calls and texts throughout the repair process. Timeliness was generally well-regarded, with several customers noting early or on-time completions. Some customers noted areas for improvement, including occasional delays in repair timelines, inconsistent proactive communication requiring customers to initiate follow-ups, and a few instances of incomplete finishing work upon vehicle return. Overall, the majority of customers expressed strong satisfaction and willingness to recommend the shop.

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Service Quality
Communication

"I recently had some repairs done on my car and they did an absolutely excellent job. The staff was fantastic from start to finish and were incredibly ..." Read more

"My vehicle was damaged while there and service advisor has stopped responding."

"New rear bumper installed on visible vertical scratches in paint underneath license plate. Stearing wheel is not aligned in 12 oclock position. ..." Read more

"I am completely satisfied with the vehicle repairs and the friendly hospitality from the advisor and the time it took ..." Read more

"The repairs are excellent. The staff members were professional and helpful."

"It took me calling in on the original promise date to be told it had pushed."

"No communication whatsoever. I had to call every time for an update. Was promised a call back and never ..." Read more

"But I was kept in the loop the entire time. Communication was exceptional."

"Light on communication. I like the texts."

"Sometimes return phone calls that were promised were forgotten. Deadlines kept getting pushed back."

Service Quality
Communication

Service Quality
Communication