Planet Ford Dallas
In operation 34 years.
The Collision Center at Planet Ford Dallas Love Field can repair any damage to any make or model vehicle regardless of the damage. From small scratches, PDR (paintless dent removal), chipped paint, dents to major collision repair and full body restoration we can do it all. Our collision center in Dallas TX is your one-stop Collision Center, where we work with all insurance companies to get your claim handled quickly.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
My Experience - 5.0/5.0 -
Just a great job! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had one of my best experiences with the Team at the Body Shop. Tim and Eric went above and beyond to help us and did everything to meet our needs. Very friendly, very professional, great communication and very high standards of Customer Service and satisfaction. The repairs were very fast, delivered ahead of schedule and with great quality. I only take my 2 vehicles to Planet Ford Dallas for service and repairs and again, this was the best experience I had in many years. Congratulations to the Body Shop Team !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service people were professional, helpful and cordial. The parts delay was frustrating, but I know the while world is dealing with supply chain issues. I appreciate the regular updates on progress.
My Experience - 5.0/5.0 -
Tommy and the rest of the team were excellent. Repairs were completed before the projected date.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tommy took great care of me and took care of the body work very fast.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
Car was in shop almost a month. Parts seemed to be a problem. Owner picked up the car and drove about ten miles and parked it. Couple of days later car was driven five miles to grocery. Yesterday car battery was flat dead. No turn over at all. No horn or tailgate response or no radio. I have called AAA for attempting to start vehicle. Hope the battery is in good shape!
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
worked efficiently. wish they were more consistent with updating me with the process.
Customer Service - 5.0/5.0 -
everyone was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks as good as new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you, great work! Michael Zamora was extremely helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Pretty terrible communication. Messaging app does not work or someone very lazy was supposed to respond to me and never did.
Likely to Recommend - 0.5/5.0 -
I've already informed my sales associate that I was working with for my August 2021 purchase that I will not be buying the truck from Planet Ford, I will go to another dealership or another manufacturer.
Repair Quality - 0.5/5.0 -
Terrible all around
Customer Service - 0.5/5.0 -
See my previous comment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly and fast service.
My Experience - 5.0/5.0 -
Everything from the dropping off of the vehicle to the return of the vehicle was smooth. I am a very satisfied customer.