Platinum Collision Express, Inc.

4.9 (3,198reviews)
97%
34740 N US Highway 45,  Lake Villa,  IL  60046

In operation 39 years.

For over 30 years Platinum Collision and Autobody has been providing full-service collision repair in northern Illinois. With 2 locations to serve you we are committed to superior quality repairs and excellent customer service. We stand by our work with a Limited Lifetime Warranty on all repairs and workmanship. Our Locations: Lake Villa - 34740 N US Hwy 45, on Route 45 just north of Washington Avenue, Volo – 1033 N Route 12, on Rand Rd just south of Route 120. For more information please visit our web site at https://platinumcollision.com for more information.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 11:00 am
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,198)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

We have always been extremely happy with the service we have received

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

We used your company once before for a different vehicle and are pleased both times.

Repair Quality

Looks brand new!

Customer Service

Service was professional and efficient

Likely to Recommend

Repair Quality

Completed on time and repairs look great

Customer Service

Returned Clean

Likely to Recommend

Great service! Thank you.

Repair Quality

Very smooth experience, everyone was friendly.

Customer Service

Everyone was friendly and answered my questions when I had one. The cookies were a nice touch at the end.!

Likely to Recommend

Repair Quality

Brian is great.

Customer Service

Brian is great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely would come back here. Hopefully I will never have to again, but if God forbid something happens to myself or a family member/friend, you guys are my first recommendation.

Repair Quality

Incredible job. Can’t even tell my car got hit. Looks good as new!

Customer Service

Very easy to understand what was going on through the process. They took calls and answered questions quickly and sincerely. They definitely know what they’re doing and they make the process as easy as it can be.

Returned Clean

My Experience

Platinum collision was so responsive and so good with communication. Their work is top notch. I wouldn’t trust any other place with my car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Simple process, fair pricing, friendly staff.

Customer Service

Pat (estimating) and girls at front desk kept me in the loop.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I have already recommended you twice. I I I especially recommended Patrick McCann.

Repair Quality

Customer Service

Patrick McCann was terrific. Moreover, he is well known and highly respected by the dealership, the insurance agents and rental car managers. You should promote him except keep him working with customers. He deserves a significant raise.

Returned Clean

My Experience

Tina and the team did a great job at communicating and updating me on the repair and process.

My Experience

The car looks brand new. Excellent communication through texting. I always recommend platinum to my friends.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean