Platinum Collision Express, Inc.

4.9 (3,250reviews)
96%
34740 N US Highway 45,  Lake Villa,  IL  60046

In operation 39 years.

For over 30 years Platinum Collision and Autobody has been providing full-service collision repair in northern Illinois. With 2 locations to serve you we are committed to superior quality repairs and excellent customer service. We stand by our work with a Limited Lifetime Warranty on all repairs and workmanship. Our Locations: Lake Villa - 34740 N US Hwy 45, on Route 45 just north of Washington Avenue, Volo – 1033 N Route 12, on Rand Rd just south of Route 120. For more information please visit our web site at https://platinumcollision.com for more information.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 11:00 am
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,250)

My Experience

Great team, friendly staff, high quality work. All around, super satisfied. And done on time

Likely to Recommend

Repair Quality

Great job, quality on time work, and friendly staff. Was an overall great experience!

Customer Service

Entire team was friendly, explained every step of the process and answered all of the questions that I had. Great experience all the way around!

Returned Clean

Likely to Recommend

I already have

Repair Quality

Everyone was awesome

Customer Service

Customer service was great

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Couldn't ask for a better experience. Tina and the team were awesome at keeping me informed as the work progressed and the result was fantastic.

Customer Service

Returned Clean

Likely to Recommend

This is the only shop I’m gonna use for life And I would only recommend this shop to anyone else

Repair Quality

I’m always extremely satisfied with the job at Platinum collision. Does everyone on the team is top tier level workers ! I would always highly recommend this place to anyone 5/5⭐️

Customer Service

Their customer service is unbeatable

Returned Clean

Likely to Recommend

Repair Quality

Friendly and professional staff. They do excellent work.

Customer Service

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Repair Quality

Customer Service

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I would absolutely recommend this company to anyone who needs collision repair. Someone recommended them to me, and now I understand exactly why — the service, the communication, and the quality are truly unmatched.

Repair Quality

10/10 — Platinum Collision is AMAZING Platinum Collision took care of my car from start to finish, and the experience was truly flawless. The communication, the professionalism, the quality of the work — everything was top-tier. My car came back looking brand new, and they made the whole process so easy and stress‑free. And the best part? They even sent me off with a cookie bag at the end. Who does that? It’s the little things that show how much they care about their customers. If you want your car in the hands of people who genuinely take pride in their work, Platinum Collision is the place. Absolutely amazing service all around.

Customer Service

Truly Outstanding Repair Work Platinum Collision delivered an incredible experience from beginning to end. The communication was on point the whole time — I always knew exactly what they were working on and where my car was in the process. That alone gave me so much peace of mind. But the real shocker? The quality of the repair. You would never believe my car was crashed into. The work is so clean, so professional, and so seamless that it looks like nothing ever happened. I’m still amazed every time I look at it. On top of that, they gave me a lifetime warranty for as long as I own the car. Seriously… who does it better than that? Platinum Collision didn’t just fix my car — they restored it to perfection. I couldn’t be happier with the results.

Returned Clean

My Experience

Conscientious, professional experience with superb results. I have used this service at least three times now. …and everyone is nice.

My Experience

Outstanding work, professionally well done vehicle looks brand new!

Likely to Recommend

I would recommend them to my friends and family 🥸

Repair Quality

Great job completed by a friendly team 🤓😎

Customer Service

Very nice personnel 😁

Returned Clean

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Repair Quality

Customer Service

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Excellent

Repair Quality

Platinum did an excellent and awesome job fixing my Wrangler . They are very recommend to anyone who needs repairs. Thank you very much

Customer Service

Excellent work

Returned Clean

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Repair Quality

Everybody that I dealt with was respectful, knowledgeable and extremely professional.

Customer Service

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Repair Quality

Customer Service

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My Experience

It was like taking my car to the doctor. Platinum Collision got the vehicle back quicker than anticipated and looking brand new. Platinum Collision is definitely the choice.

Likely to Recommend

Repair Quality

Fast and excellent work to repair my 2023 Pathfinder.

Customer Service

Tina great service writer

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Repair Quality

Customer Service

Couldn’t have been more flexible with my crazy circumstances.

Returned Clean

My Experience

Thank you to everyone for everything! Tina thank you for keeping me informed through it all you guys are amazing. Also thank you for taking my rental and helping me with my groceries as well

Likely to Recommend

My son had his car repair with you and we are both very pleased with the results

Repair Quality

A company of their word. Good communication with us. When parts came in and approximately when it would be completed

Customer Service

Same as I mentioned

Returned Clean