Platinum Collision Express, Inc.

4.9 (3,222reviews)
97%
34740 N US Highway 45,  Lake Villa,  IL  60046

In operation 39 years.

For over 30 years Platinum Collision and Autobody has been providing full-service collision repair in northern Illinois. With 2 locations to serve you we are committed to superior quality repairs and excellent customer service. We stand by our work with a Limited Lifetime Warranty on all repairs and workmanship. Our Locations: Lake Villa - 34740 N US Hwy 45, on Route 45 just north of Washington Avenue, Volo – 1033 N Route 12, on Rand Rd just south of Route 120. For more information please visit our web site at https://platinumcollision.com for more information.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 11:00 am
* Holiday hours may differ.
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Honda
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I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,222)

My Experience

My Experience

My Experience

Fast and easy! Thrilled that car rental company is next door!

My Experience

Very good.

My Experience

My Experience

My Experience

My experience was so smooth and easy from the time I walked in until I received my car back. Painted perfectly. Thank you all

My Experience

Likely to Recommend

Repair Quality

Great thanks

Customer Service

My Experience

Great service and customer communicatons. Work with Geico to make car rental better. Everything with car rental was great, except I left a gas tank with about 1/2 tank of gas I paid for. Need to have a way for Enterpise to give a gift card or something to compensate renter....Enterprise said they could not give me credit because Geico was paying for it. Cookies were nice, but too much gas money left on the table..

My Experience

The entire team, from reception on down, does a great job taking care of customers. Always a great result!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I don't recall ever having a more pleasant experience with any type of service for any of my cars. I felt certain from the time I dropped my car off that it would be serviced with the upmost professionalism. Just walking in the door you know that Platinum is a well run operation. And the cookies are a great touch. Thanks

Likely to Recommend

Repair Quality

Can't say enough about Platinum, they're the best.

Customer Service

My Experience

My car was finished 2 days early. I took it in on a Tuesday morning and it was done on Wednesday afternoon. Awesome experIence. Loved haVing the geico trip on site.

My Experience

I only just picked up my car tonight but it looks really nice and seems really well done so far. I liked the text updates. Overall I would tellem job well done. this review is based on just driving my car home but so far very happy.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Good service, but took several months to get bill for $250,00.

Customer Service

My Experience

We were pleased with the friendly yet professional manner which everyone showed us. The updates during the repair were appreciated.

Likely to Recommend

Repair Quality

Customer Service

My Experience

U r a very nice and professional busines.thank you

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mike was outstanding!

Likely to Recommend

Repair Quality

The repairs look good

Customer Service