Platinum Collision Express, Inc.
In operation 39 years.
For over 30 years Platinum Collision and Autobody has been providing full-service collision repair in northern Illinois. With 2 locations to serve you we are committed to superior quality repairs and excellent customer service. We stand by our work with a Limited Lifetime Warranty on all repairs and workmanship. Our Locations: Lake Villa - 34740 N US Hwy 45, on Route 45 just north of Washington Avenue, Volo – 1033 N Route 12, on Rand Rd just south of Route 120. For more information please visit our web site at https://platinumcollision.com for more information.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 11:00 am |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Everyone treated my professionally and with friendliness. I felt like all were interested in making sure my car was fixed and clean and back to me in a timely manner.
Repair Quality - 5.0/5.0 -
EVERYONE was very professional, polite, and knowledgeable. From the receptionist to my technician who assessed the damage to my car. Finished product of my car is beautiful! and you even were able to remove the "stickiness" out of the inside of the car as well!
Customer Service - 5.0/5.0 -
I did not meet them, but the finished product of my car looks BEAUTIFUL! THANK them as well!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top notch customer service, follow up and follow through. They even accommodated a paint-less dent removal last minute for me. The work was perfect and the experience was amazing. Not to mention they were substantially less than my other quote and were able to get me in and complete the work in half the time estimated by their competitor.
Customer Service - 5.0/5.0 -
Too notch customer service, follow up and follow through. They even accommodated a paint-less dent removal last minute for me. The work was perfect and the experience was amazing. Not to mention they were substantially less than my other quote and were able to get me in and complete the work in half the time estimated by their competitor.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ll tell everyone!
Repair Quality - 5.0/5.0 -
Excellent job. Great staff and service. Washed and cleaned my car as a complimentary service. And finished my repair ahead of schedule.
Customer Service - 5.0/5.0 -
Very kind and respectable people. Every client gets a a free pack of cookies too. A very nice touch.
Returned Clean
My Experience - 5.0/5.0 -
Pleasant staff. Love the email communications with status of repairs. Timely repair. Completed repairs look great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and friendly staff. Great repair work. Highly recommend this company. 5 of 5 stars
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Comprehensive preliminary estimate
Customer Service - 5.0/5.0 -
The cookies were a nice touch
Returned Clean
My Experience - 5.0/5.0 -
I was informed often about repair...job was completed earlier than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Impeccable service, very clean business, and Pat was amazing in taking care of me. The body work I had done is fabulous!!! You would never know I was even hit!! I would definitely recommend to anyone needing body work. And I got delicious cookies when I picked up my truck! I am VERY HAPPY with my experience!!
Customer Service - 5.0/5.0 -
Pat was amazing! Compassionate and professional!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for all your hard work, and excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Pat went above and beyond. He worked hard with a not very responsive insurance company. He could not have been nicer or more helpful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overall very professional and great service
Customer Service - 5.0/5.0 -
Amazing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Great communication. Knowledgeable staff.
Customer Service - 5.0/5.0 -
Could not have been more helpful.