Porcelli's Auto Center
In operation 39 years, 25 years at this location.
At Porcelli's Auto Center, we’re more than just an auto body shop — we’re a family-owned business that treats your vehicle like one of our own. For decades, our family has built a reputation on expert craftsmanship, honest service, and lasting relationships with our customers — many of whom have trusted us with their vehicles for generations. Our team of I-CAR and ASE certified technicians brings top-tier skill and attention to every repair, ensuring your car is restored right the first time. We understand how stressful accidents can be, and we’re here to make the repair process as smooth and worry-free as possible. Experience the Porcelli's difference — where quality, care, and community come standard. Schedule your free estimate today!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
My Experience - 0.0/5.0 -
I was unaware of Headlights being unplugged and drove off with my vehicle. To which I was pulled over later on that evening for a Headlight being out. Thankfully inwas let go with a warning and was able to plug them back in when I returned to my place of work
My Experience - 5.0/5.0 -
Outstanding customer service and fantastic work
Likely to Recommend - 5.0/5.0 -
Quality of the repair
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Richard Sr. The BEST as usual.
Returned Clean
My Experience - 5.0/5.0 -
Excellent job! Completely satisfied
My Experience - 5.0/5.0 -
You always do top notch work done. You are our first and only option for vehicle repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have sent 3 customs this year
Repair Quality - 5.0/5.0 -
Excellent service car looks new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Highly recommend.
Repair Quality - 5.0/5.0 -
Friendly service and professional quality work.
Customer Service - 5.0/5.0 -
Friendly service. Service department's priority is customer satisfaction.
Returned Clean
My Experience - 5.0/5.0 -
This is my second time using Porcelli’s Auto Center, and once again, I couldn’t be happier with the experience! From the moment I walk in until the time I pick up my car, everyone is friendly, professional, and makes me feel completely at ease. I never have to worry about a thing because I know I’m in great hands with all of you! Thank you for making the whole experience so easy and stress free. Five stars ⭐️⭐️⭐️⭐️⭐️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
HI! The car looks beautiful, drives well and the service was great. However, the tailgate is not latching well. It takes a few tries to get it to latch and the rubber is breaking down. I need this to be looked at. I will call today. Thank you, Sherri
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job looks new and didn’t take very long at all. Thank you so much for everything.
My Experience - 5.0/5.0 -
Car was completely painted and detailed in less than 1 week. My 6 year old car is brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They stated my car was going to be finished within 1 week. They completed the work earlier and it looks brand new. Thank you Carlos and the team for your work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already did
Repair Quality - 5.0/5.0 -
I give them a 10! Carlos, Joe, Matt, Rich sr and Rich jr are all knowledgeable and very informative. My car looks better than new! I already referred my whole family to them!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely wonderful service! The car looks brand new again, and Carlos and Joe were so kind!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Very likely
Repair Quality - 5.0/5.0 -
It was excellent service and everyone was very friendly. My car came out looking brand new and they waved the deductible. I’m beyond satisfied and would recommend Porchelli’s to everyone.
Customer Service - 5.0/5.0 -
Help me with my insurance claim
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was totaled so I really can't rate the repair service
Customer Service - 5.0/5.0 -
Everyone at Porcelli's was so considerate & professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
"5 stars! Carlos runs a top-notch business. He was honest, stuck exactly to the price he quoted, and delivered great results. It’s hard to find that level of integrity these days. I'm very happy with the service and will definitely be back in the future."
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The review I wrote: My car was empty in a parking lot in July when another driver hit it. I wasn't behind the wheel. There's a police report, paperwork, a conversation with the driver who hit it that I could have lived without. There is nothing good about having your car damaged in an accident. The only good thing was, I didn't have to think about where to bring the car. I already knew, because of what happened to my son. He'd been in his own accident, a year before mine, and I was in New York City when it happened, too far away to do anything but worry. Richard Porcelli did what I couldn't. He sent a tow truck. He took my son under his wing the way a parent would, calmed him down, sat with him through one of the worst days of his life. I wasn't there for that. Richard was. I don't forget things like that, and I wasn't about to take my own car anywhere else. Porcelli's has been on Providence Street in West Warwick for more than forty years, and there's a difference between a business that's been doing something a long time and one that's just been open a long time. Those aren't the same thing. You can feel which one you're standing in. My insurance adjuster, a man I'd never met before this, told me flat out that his company likes working with Porcelli's. Honest, he said. Good work. Integrity. That's not a word insurance adjusters throw around freely about anyone. I ended up not at fault, so no deductible, and Porcelli's set me up with a rental. Given how the insurance company usually handles that part, I was bracing for whatever the cheapest available option was. Instead I drove off in a 2024 Jeep Compass. I was pleasantly surprised, though knowing Porcelli's by then, I probably shouldn't have been. The adjuster told me not to expect the car back before August 28th. I got the call today, August 6th, that it's done. It still needs an inspection, and instead of telling me to bring it back separately for that, they told me they'd put it up right away so it would already be finished by the time I came to get it. Nobody asked for that. It just happened, the same way it happened for my son, which is really the whole point. Porcelli's doesn't perform well once. It performs the same way every time. It's not an exaggeration to say that Porcelli's will treat you like family. If you ever find yourself needing them, and I hope you don't, you'll understand exactly why I told you to come here.
Likely to Recommend - 5.0/5.0 -
It's the ONLY place I would send my friend.
Repair Quality - 5.0/5.0 -
Every aspect of the experience was 1st rate from intake until getting my car back in perfect condition. They treat you like family, not a customer. Patient. Kind. Concerned about your wellbeing as well as your vehicle. Great people. Great service. Great work.
Customer Service - 5.0/5.0 -
See prior comments.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service and excellent customer service
Returned Clean
My Experience - 5.0/5.0 -
Always satisfied with their service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful job as always!