Porcelli's Auto Center
In operation 39 years, 25 years at this location.
At Porcelli's Auto Center, we’re more than just an auto body shop — we’re a family-owned business that treats your vehicle like one of our own. For decades, our family has built a reputation on expert craftsmanship, honest service, and lasting relationships with our customers — many of whom have trusted us with their vehicles for generations. Our team of I-CAR and ASE certified technicians brings top-tier skill and attention to every repair, ensuring your car is restored right the first time. We understand how stressful accidents can be, and we’re here to make the repair process as smooth and worry-free as possible. Experience the Porcelli's difference — where quality, care, and community come standard. Schedule your free estimate today!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The review I wrote: My car was empty in a parking lot in July when another driver hit it. I wasn't behind the wheel. There's a police report, paperwork, a conversation with the driver who hit it that I could have lived without. There is nothing good about having your car damaged in an accident. The only good thing was, I didn't have to think about where to bring the car. I already knew, because of what happened to my son. He'd been in his own accident, a year before mine, and I was in New York City when it happened, too far away to do anything but worry. Richard Porcelli did what I couldn't. He sent a tow truck. He took my son under his wing the way a parent would, calmed him down, sat with him through one of the worst days of his life. I wasn't there for that. Richard was. I don't forget things like that, and I wasn't about to take my own car anywhere else. Porcelli's has been on Providence Street in West Warwick for more than forty years, and there's a difference between a business that's been doing something a long time and one that's just been open a long time. Those aren't the same thing. You can feel which one you're standing in. My insurance adjuster, a man I'd never met before this, told me flat out that his company likes working with Porcelli's. Honest, he said. Good work. Integrity. That's not a word insurance adjusters throw around freely about anyone. I ended up not at fault, so no deductible, and Porcelli's set me up with a rental. Given how the insurance company usually handles that part, I was bracing for whatever the cheapest available option was. Instead I drove off in a 2024 Jeep Compass. I was pleasantly surprised, though knowing Porcelli's by then, I probably shouldn't have been. The adjuster told me not to expect the car back before August 28th. I got the call today, August 6th, that it's done. It still needs an inspection, and instead of telling me to bring it back separately for that, they told me they'd put it up right away so it would already be finished by the time I came to get it. Nobody asked for that. It just happened, the same way it happened for my son, which is really the whole point. Porcelli's doesn't perform well once. It performs the same way every time. It's not an exaggeration to say that Porcelli's will treat you like family. If you ever find yourself needing them, and I hope you don't, you'll understand exactly why I told you to come here.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service and excellent customer service
Returned Clean
My Experience - 5.0/5.0 -
Always satisfied with their service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful job as always!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Carlos communicated and set expectations clearly. He helped me through the whole process.
My Experience - 5.0/5.0 -
Service was excellent! They really take care of their customer and understand their needs. Once I got my car there, they took care of everything. And returned it to me in excellent condition. I am completely and totally satisfied. Thank you so much!
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Professional and also compassionate. My car was returned to me in pristine condition.
Returned Clean
My Experience - 5.0/5.0 -
Fantastic job and very much appreciated. Thank you you too Cory, Joe, and Carlos for all of your help. PORCELLI’S is always terrific.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much - wonderful work! special shout outs to Corey, Joe and Carlos!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
PORCELLI’s is the ONLY place we would trust our vehicles with! THANK YOU SO MUCH for the workmanship and DETAIL the PORCELLI FAMLY put into OUR TRUCK this week GOD BLESS
My Experience - 5.0/5.0 -
The car was fixed faster than I expected. It was done as if nothing happened. I have always gone there and will continue.
My Experience - 5.0/5.0 -
I have used them 3 different times in the past 11 years for accident repair. And every time. They have done a phenomenal job! The cars have looked brand new, even when you have the pearl paint. I recommend them to anyone who needs repairs done, they work seamlessly with my insurance and even work with a rental place to make everything smooth.
Likely to Recommend - 5.0/5.0 -
I always keep Porcelli's top of mind when others need autobody repair or need to make a vehicle purchase
Repair Quality - 5.0/5.0 -
Friendly and Professional, we have been clients of Richard and his team since 1989 and have never been disappointed!
Customer Service - 5.0/5.0 -
We have been a client since 1990 and have always been satisfied with the quality of the repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service! The car looks new and came back cleaned inside and out. I would definitely go back if I needed any other body or service done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
thanks for the great service
Returned Clean
My Experience - 5.0/5.0 -
Wonder job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful job
Customer Service - 5.0/5.0 -
Wonderful job
Returned Clean
Likely to Recommend - 5.0/5.0 -
I've already have .
Repair Quality - 5.0/5.0 -
Staff is very helpful
Customer Service - 5.0/5.0 -
Pleasant atmosphere.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service, beautifully done work and super clean.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff and work were excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended someone, and they also brought their car and were extremely satisfied with Porcelli's.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was extremely helpful, with a friendly, positive attitude.