Precision Auto Body

4.9 (186reviews)
100%
7910 Burleson Road Bld 1,  Austin,  TX  78744

In operation 17 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (186)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop's exceptional customer service, with staff being described as friendly, professional, and going above and beyond expectations. Communication throughout the repair process receives high marks, with regular updates and transparency being highlighted. The quality of repair work is frequently described as outstanding, with many customers noting their vehicles look better than before the accident or like new. Timeliness is generally well-regarded, though some customers experienced delays that were satisfactorily explained. The shop demonstrates strong service recovery when issues arise, and many customers express intent to return and recommend the business to others.
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"Absolutely amazing customer service, quick turnaround time and great quality repair work!"
"Excellent service. Friendly and helpful staff. My car looks great!"
"Amazing service! My car looks better than before!"
"... the prdessionaliam and communication of the staff. The quality and service were excellent. Thank you very much." Read more
"Great staff and customer service was excellent. They made a stressful situation so much better."
"The communication was excellent and transparent during the whole process. The repair was well done ..." Read more
"Always kept me in the loop on what was going on"
"They kept me informed and sent emails."
"Yes, I was always inform during the repaired process. I appreciate it very much."
"The shop gave consistent updates and was always available for a call, within their working hours."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great work. Completed faster than expected. Great customer service.

Customer Service

The guys there did everything and beyond.

Returned Clean

Likely to Recommend

I already recommended them to family members

Repair Quality

Friendly people, Great service.. The work was amazing.You couldn't even tell The vehicle was in a accident.

Customer Service

Fantastic people , always smiling and ready to help.

Returned Clean

Likely to Recommend

I have recommended your shop to my neighbor.

Repair Quality

Excellent service. Friendly and helpful staff. My car looks great!

Customer Service

Very willing to work with me.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

I was surprised to find that not only was the rear bumper and lift gate repaired and in excellent condition but my wheels had been polished and the entire car had been buffed. It looks like a.brand new car now.

Likely to Recommend

Repair Quality

Thanks for polishing my wheels.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Joyce was excellent in coordinating with my insurance and the rental company, and was extremely pleasant to work with in general.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Joyce was so helpful!

Returned Clean

My Experience

The communication was excellent and transparent during the whole process. The repair was well done and they made sure to do the appropriate calibrations.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I was extremely satisfied with the workmanship. My car came back looking like it was fresh off the lot. Josh kept me well informed of options and time frame.

Customer Service

Always friendly, respectful and curious

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Thank you very much for your excellent service. It has been a wonderful experienced. I appreciate your dedication and hard work.

Likely to Recommend

I am very satisfied with your service. I am very likely to recommend your excellent service. Thank you.

Repair Quality

Customer Service

I am very satisfied with the prdessionaliam and communication of the staff. The quality and service were excellent. Thank you very much.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Edger did a great job. Very happy with the work. My truck never looked better. They even went to great lengths to get detail it and remove the excessive dog hair of my co-pilot. Thanks guys.

Likely to Recommend

Repair Quality

Great service on multiple vehicles. Very happy. Edger did a great job.

Customer Service

Returned Clean

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Repair Quality

Great customer service, updated me through out the whole process and did a great job with my vehicle.

Customer Service

Great customer service, updated me through out the whole process and did a great job with my vehicle.

Returned Clean