Precision Auto Body
Precision Auto Body is a family owned and operated auto collision center. We were established in 1960 and has always served the high end import car owner. Precision Auto Body is a Porsche Approved Collision Center, Mercedes Benz Elite Aluminum Repair Facility, Audi Authorized Collision Repair Facility and BMW, Mini, Maserati factory trained and equipped body shop. We repair vehicles according to the manufacturers repair procedures, hold the highest standards in customer service and for that reason we have maintained a reputation in the auto collision industry: Excellence since 1960.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The staff is very capable, polite and professional. I will definitely recommend Precision to anyone who asks
Likely to Recommend - 0.5/5.0 -
They're a disaster
Repair Quality - 0.5/5.0 -
The PPF was taken off the entire car without notice or authorization and then when I get the car back, there are parts and pieces missing from inside the driver's side door that caused the window to hit the rear glass. I took it to Porsche and they made a video of it. Cost me almost $900 to fix it. So I got my car more damaged than when I left it there.
Customer Service - 0.5/5.0 -
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I only selected no because of the duration to complete, which I understand was due to waiting on parts out of your control, but was hoping for a bit more communication and insight given 2+ months. Finish product and customer service was good otherwise.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
The actual repair was superb, my car was at the shop for over two months, which I understand was out of the control of precision due to the overseas shipping and availability, but I do believe better communication and proactiveness could’ve assisted while I was in limbo, checking in
Customer Service - 4.0/5.0 -
Personnel was personable and responsive just would’ve appreciated more proactiveness given the consideration of how long the car was in repair and adjusted dates
Likely to Recommend - 5.0/5.0 -
I will recommend Precision to friends and family members alike.
Repair Quality - 5.0/5.0 -
From the front desk to the car adjuster , it was a fantastic experience . I felt taken care from beginning to the end of my car repairs . Both Clara and Sara were professional and charismatic. My car's rear end looks like new .
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and attention to detail
Customer Service - 5.0/5.0 -
They were great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, clear costs and time. Regular updates and fast processing in and out.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work, great people to work with and they keep you in the loop all along the way. This time it was the back of the car and it looks better than new. Two years ago it was the side of car and when done it was like it never happened. When you pick up the car it looks like it was completely detailed. Thanks again.
Likely to Recommend - 5.0/5.0 -
This is my second time with this car when it was damaged. Last time maybe 2 years ago.
Repair Quality - 5.0/5.0 -
I have already responded to this survey, but I will do it again because of the great work Precision does. The car looks and runs great. Your staff is the best; they keep you in the loop and do with a smile.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
i brought my 2021 Toyota Highlander in after a hit-and-run accident damaged the rear. From the initial estimate to completion, the team at Precision Auto Body was professional, communicative, and thorough. They worked directly with my insurance to handle the claim smoothly and focused on getting the repairs done to factory standards using quality parts. The car looks excellent now — better than I expected after the damage. They even detailed it nicely before I picked it up. If you’re in the West Hills/Reseda area and need reliable body work (especially on a Toyota or any vehicle), this is the shop to choose. Family-owned with strong certifications for high-end repairs, but they treat every car with care. Thank you to Sarah for keeping me updated throughout the process.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You all were so amazing. Truly. The car sparkles and looks like it did when we first purchased the Mercedes. Thank you so so much!!
Likely to Recommend - 5.0/5.0 -
No question. You guys are amazing. We wil be back with any other repairs needed for my car.
Repair Quality - 5.0/5.0 -
You guys are truly amazing. It was supposed to take over 2 weeks to fix my brand new Mercedes after being in an accident. But you got it done within a week when I told you it was super important I had it back in time for a family reunion. The car looks so beautiful!!! Thank you
Customer Service - 5.0/5.0 -
Kind and super helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
very good
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car is beautiful! It looks brand new like it belongs on the showroom floor!
Customer Service - 4.0/5.0 -
Excellent
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
receptionist was great. But I was disappointed that I did not get updates on the status of my car, even though I was told I would receive regular updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repair was great. I am a bit disappointed that the vehicle was not available at the scheduled pick-up time. (I received a call the day before to schedule the time, and I could just as easily have scheduled a later time, so the impetus was from Precision Auto Body, not me.)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The front desk woman and Sara were both very accommodating, helpful, and accountable in all interactions