Precision Auto Body

4.7 (282reviews)
95%
7654 Tampa Avenue,  Reseda,  CA  91335
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Shop AssistantSparkles

Precision Auto Body is a family owned and operated auto collision center. We were established in 1960 and has always served the high end import car owner. Precision Auto Body is a Porsche Approved Collision Center, Mercedes Benz Elite Aluminum Repair Facility, Audi Authorized Collision Repair Facility and BMW, Mini, Maserati factory trained and equipped body shop. We repair vehicles according to the manufacturers repair procedures, hold the highest standards in customer service and for that reason we have maintained a reputation in the auto collision industry: Excellence since 1960.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Audi
BMW
Honda
I-Car

Reviews (282)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its professionalism, high-quality repairs, and excellent communication throughout the repair process. Many highlighted that their vehicles looked brand new upon return, with craftsmanship exceeding expectations. Customers appreciated being kept informed at every stage, with timely updates via calls and texts. The team was recognized for going above and beyond, including coordinating with insurance and rental car companies. Some customers noted delays due to parts availability and occasional inconsistencies in update frequency as areas for improvement, as mentioned directly in their feedback. Overall, the shop earned strong loyalty, with several customers returning for repeat repairs and enthusiastically recommending the shop to others.
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"I had an outstanding experience with customer service and top-notch body work at this shop. They demonstrated a dedicated commitment ..." Read more
"professional, timely, thorough — was my experience with all of the employees in the organization"
"You all were so amazing. Truly. The car sparkles and looks like it did when we first purchased the Mercedes. Thank you so so much!!"
"Precision Auto Body did an amazing job as always. This is my third time coming to them in one and a ..." Read more
"... the way. This time it was the back of the car and it looks better than new. Two years ago it was the side of car and when done it was like it never happened. When ..." Read more

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Great service and attention to detail

Customer Service

They were great

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Great service, clear costs and time. Regular updates and fast processing in and out.

Customer Service

My Experience

Excellent work, great people to work with and they keep you in the loop all along the way. This time it was the back of the car and it looks better than new. Two years ago it was the side of car and when done it was like it never happened. When you pick up the car it looks like it was completely detailed. Thanks again.

Likely to Recommend

This is my second time with this car when it was damaged. Last time maybe 2 years ago.

Repair Quality

I have already responded to this survey, but I will do it again because of the great work Precision does. The car looks and runs great. Your staff is the best; they keep you in the loop and do with a smile.

Customer Service

Likely to Recommend

Repair Quality

i brought my 2021 Toyota Highlander in after a hit-and-run accident damaged the rear. From the initial estimate to completion, the team at Precision Auto Body was professional, communicative, and thorough. They worked directly with my insurance to handle the claim smoothly and focused on getting the repairs done to factory standards using quality parts. The car looks excellent now — better than I expected after the damage. They even detailed it nicely before I picked it up. If you’re in the West Hills/Reseda area and need reliable body work (especially on a Toyota or any vehicle), this is the shop to choose. Family-owned with strong certifications for high-end repairs, but they treat every car with care. Thank you to Sarah for keeping me updated throughout the process.

Customer Service

My Experience

You all were so amazing. Truly. The car sparkles and looks like it did when we first purchased the Mercedes. Thank you so so much!!

Likely to Recommend

No question. You guys are amazing. We wil be back with any other repairs needed for my car.

Repair Quality

You guys are truly amazing. It was supposed to take over 2 weeks to fix my brand new Mercedes after being in an accident. But you got it done within a week when I told you it was super important I had it back in time for a family reunion. The car looks so beautiful!!! Thank you

Customer Service

Kind and super helpful

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very good

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My car is beautiful! It looks brand new like it belongs on the showroom floor!

Customer Service

Excellent

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Customer Service

receptionist was great. But I was disappointed that I did not get updates on the status of my car, even though I was told I would receive regular updates.

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Customer Service

My Experience

The repair was great. I am a bit disappointed that the vehicle was not available at the scheduled pick-up time. (I received a call the day before to schedule the time, and I could just as easily have scheduled a later time, so the impetus was from Precision Auto Body, not me.)

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The front desk woman and Sara were both very accommodating, helpful, and accountable in all interactions

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Repair Quality

I’m happy with the work that was done on my car. The car looks just like new and the staff was very professional. Thank you to everyone for making this a stress free process. The communication and service were both excellent

Customer Service

Sara did a great job keeping me updated on the status of my car and the projected completion date of the repairs. Communication was simple and easy

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True meaning of quality service

Customer Service

Professional customer service when you walk in the door

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Customer Service