Precision Auto Rebuilders Inc

5.0 (543reviews)
98%
243 W Main St,  Dudley,  MA  01571

Precision Auto Rebuilders is a family owned and operated business established in 1984. We are proud to be your local expert for all your collision repair, towing and detailing needs. We provide our customers with years of experience in this industry and all of our staff is trained to ensure that they are able to effectively repair your vehicle. Our goal is to provide you with the best experience possible with quality repairs and superior customer service. When you drop your vehicle off with us, you are placing it in good hands.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 3:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (543)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles were returned looking brand new or better than expected. The team is widely recognized for going above and beyond, including thorough interior and exterior detailing upon vehicle return. Customer service receives high marks for being professional, friendly, and compassionate, making stressful post-accident experiences much easier. Timeliness is generally strong, with several customers noting early completions, though a few mentioned delays primarily attributed to parts availability or insurance processes rather than shop performance. Proactive communication and keeping customers informed throughout the repair process are frequently highlighted as standout strengths. Customers also appreciate seamless coordination of rental cars and insurance matters. A small number of customers noted they would have appreciated more frequent proactive updates. Overall, the shop earns strong loyalty, with many customers returning and enthusiastically recommending the shop to friends and family.
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"... went over and above with everything. Not only was the work top notch, they took the time to clean the vehicle, took care of my belongings that were in the vehicle ..." Read more
"Precision auto is hands down the best autobody Ive ever gone to. They are not only professional but they go above ..." Read more
"Friendly, knowledgeable service"
"Great experience. Great workmanship. Great customer experience. Although not hoping to need them in the future they ..." Read more
"... entire experience with Precision was excellent! The customer service and workmanship was outstanding!" Read more
"Absolutely.Every step of the way even told me when it would be ready.And when it was going in for paint, when it was done, when it was cleaned, ..." Read more
"They kept me informed for the entire time! They called me. I didnt have to chase them!"
"From start to finish, the shop kept me in the loop on details, time frames, etc"
"... Precision weeks for an update which we did not receive. Any update that I got was via calls I made myself other than the Friday of the fifth week they had ..." Read more
"Completed in timely manner. Kept communications open. Did an excellent job with repairs! Very pleased!"

Likely to Recommend

Repair Quality

Customer Service

Everyone was pleasant to deal with. Tom and Kim were extremely helpful and flexible. The vehicle was complete same day which was awesome.

Returned Clean

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Precision was courteous and very helpful during the whole process.

Customer Service

The service was knowledgeable and professional.

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The job that I had done. It cam great and I was, very happy the office.They were extremly nice

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I was very happy with the work that was done on my véhicle.

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These people were great to work with!!

Repair Quality

Great attention to detail! Very accommodating and wonderful to work with!!

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Repair Quality

They are always top notch!

Customer Service

Great customer service!

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I will not go anywhere else.

Repair Quality

I am a repeat customer who trusts their work. I have never been unsatisfied or disappointed with their entire process.

Customer Service

Excellent, seamless communication through scheduling, the rental and insurance processes.

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Repair Quality

We asked for our car service to completed by a certain date as we were leaving on vacation. Precision delivered a day early and the car was in excellent shape

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Eddy and everyone at PAR treated me like family. The work done is stellar!

Customer Service

The best!

Returned Clean

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I was told that Precision was good before I brought my car in, but outstanding is a better way to describe the level of craftsmanship. I am so glad there are still businesses in the USA who perform work to this high standard. I highly recommend Precision Auto Rebuilders.

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Wouldn't hesitate to anyone our recommendation.

Repair Quality

Great experience. Great workmanship. Great customer experience. Although not hoping to need them in the future they are who will handle any future needs.

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Love them

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Precision did a beautiful job. We are a repeat customer and always will be. I bought a new car, and gave this one to my husband. When I got it back, I was almost sorry I did. They did a beautiful job buffing the scratches out. The paint matches perfectly. Thank you again Precision... Maribeth

Customer Service

They helped me understand the brand new rental I had. I've never driven a new car and they familiarized me with the rental car.

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Repair Quality

The car looks great!!

Customer Service

Returned Clean